western apparel store
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Cavender's Western Outfitter in Oklahoma City (6339 SW 3rd St, OK 73128)
About:
Retail chain providing a variety of Western wear, cowboy boots & hats for adults & kids.
Cavender's Western Outfitter is located in Oklahoma City (Oklahoma state) on the street of 6339 SW 3rd St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1405-789-0981. You can get more information from their website: https://www.cavenders.com/storedetails/?StoreID=73&utm_source=Google-Maps&utm_medium=organic&utm_campaign=Google-Maps. The coordinates that you can use in navigation applications to get to find Cavender's Western Outfitter quickly are 35.463149, -97.627232. Scroll down to find out opening hours, reviews and other important information about Cavender's Western Outfitter.
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Available amenities
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
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Jamie
If I could do a negative star I would.... I went to Cavender's in the early afternoon on Saturday to find boots and an outfit because my husband and I are celebrating our wedding anniversary by getting pictures done. So, my husband and I went into the store and as he was looking for shirts for our pictures he asked one of the employees if they had a different size and the employee did not even acknowledge that he was asking for some help. So, as this is going on I went over to the ladies boots to try on some boots I had an employee acknowledge that I was there and I told her that I needed some help picking out boots since these were my first boots. She told me yeah I will help you and that I will be right back and guess what she never showed back up and I am standing there getting upset because I did not know my size of boot. So, I am starting to walk out of the store and I see 3 store associates only folding clothes and not saying anything to customers and my husband saw them also on their phones and I saw the same employee that said she was going to help me on the register while the other 3 were not doing anything but talking to each other. I got so upset I decided to leave the store. I have customer service history that I have personally done and by far the employees at Cavender's showed me the worst customer service that I have ever seen. DO NOT SHOP HERE, but if you choose to get ready to be ignored if you need help with getting anything. I would go to a different western store. I will NEVER shop here ever after the experience I had from them.
10.2022Lola
Terrible customer service. The two young girls working behind the register were talking about me in Spanish and little did they know, I understood them. Never going back because they made me feel so uncomfortable and awkward.
09.2022Lori
Employees were so rude. Saturday afternoon over a dozen employees walking around. Only 1 acknowledged us and actually try to help us. But every other dept no one acknowledged our presence. When checking out the young girl did not say one word to us, acknowledge us, did not move one step from the register just gave us our total and that was it.
08.2022JESSE
One of the best western stores here in Okc,great variety of cowboy boots,jeans,cowboy hats and everything you need from a western store,highly recommended
08.2022EJ
Went here while we were on vacation. We are from NE. Noticed defects in the pair of 270$ boots I bought and were letting in water and had leather peeling on textured area. Also had too many holes underneath from thread that was letting in moisture. I am told to contact Anderson Bean. Did that and sent photos per request just to be told I have to send the boots back to Cavenders for them to deem if it’s refundable or fixable. Not even a replacement was offered. I’m shocked that I have to go through all the trouble but they are quick to sell you a pair. Don’t offer a warranty if you don’t honor it!
08.2022Jessica
Rude staff looked me up and down upon entering the store and never spoke to us at all. While I was looking at clothes a staff member came and walked right around me and still didn't say anything then went back to the register as if she just wanted to see what I was doing. Nice store but when your staff are behaving like that it makes me decide to take my money somewhere else.
07.2022David
Great place to shop. Buy two jeans get one free and a mug! The store is very clean and easy to shop. It was cool inside and 104 degrees outside.
07.2022Dana
5-6 people working and not a single person helped us. The boots I bought were in the back, and after looking for an associate for 25 minutes, we just went and got them ourselves. Everyone “working” was socializing at the front desk. I love my boots, but getting them was not a good experience.
05.2022Punkie
The employee who "assisted" me was not rude in his demeanor or tone, but he didn't know the stock well, and when asked about work boots, he literally showed me two pair and told me that was all they had, and quickly walked away. He didn't want to help at all. I found a pair of work boots in another aisle, and purchased them.
04.2022Alan
The lady at the service desk was extremely rude to me whenever I called to make sure my online order was there. She was also extremely rude to me when I got there and picked up my items. I have ordered from cavender's many times but that was my first experience in the actual store. I will not be back. In case any guys are wondering the Wrangler retro FR Jean I have in that picture are extremely comfortable!
10.2021