Best burrito restaurant in Ponca City, Oklahoma (OK) 2024

Gave it three stars because I usually love coming here. Two days ago I went again with my aunt and son and it could have been way better. I ordered my aunt three hard tacos with just extra meat and cheese, well when she got them, there was no extra meat and they had lettuce, tomatoes and sour cream. We complained and they said they couldn't do anything for us. My three soft tacos were good, but it was like they just put a glob of sour cream on one side. The next thing was I ordered a normal chicken wrap for my son which was supposed to only have cheese and chicken in it, but it had hot sauce in it. We didn't complain about it because they told us the first time they wouldn't do anything. The drink station was a horrible mess and it stayed that way for the whole 40 minutes we were there. (I ended up wiping it off) We also got a free cinnamon twist bag right after we ordered. I saw a ton of new employees there so maybe they just need to be better equipped/trained. ~Ariel

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