Best catering service in Lake Oswego, Oregon (OR) 2024

My recent visit to Subway was hands down the worst customer service ever.  The person was very abrupt and gave me the impression that my visit was a burden.  I can’t tell you their name since none of the 4 individuals including the two on laptops were wearing name tags. I asked for the Supreme Meats 12” and of course they only had Italian or multigrain options.  Then I asked to modify the veggies and was told that if I altered ANYTHING I would have to pay per meat.  When I asked them to verify that information, they stated that the sandwich would be delivered 10.99 plus an additional charge per meat.  I ended up taking a sandwich that I did not want in order to avoid paying close to 20 for a ten dollar sandwich. I addressed this with the district manager and advised them that I got a sandwich that I did not want rather than paying additional to which they agreed the employee was wrong. They did not offer to remake the sandwich or any resolution but said they would adress the employee.   The performance by the employee is understandable based on that kind of leadership as an example. I ended up throwing away half of the sandwich right next the the now 4 “managers” that had accumulated to do absolutely nothing but take smoke breaks and joke the entire 40 minutes that I was on location. ~Danny