Customer service at the Tualatin, Oregon branch is nonexistent for some. I walk into that branch and I’m treated very well. My mom, however, gets treated as though she is something to be scraped off the bottom of one’s shoe. I’ve witnessed it firsthand, I’ve taken videos of the disrespect these same employees show my mom for no reason whatsoever – that was absent when they dealt with me.
This is exclusive, a feature even, of the Tualatin branch of US Bank.I take my mom to other US Bank locations and have none of these problems. It seems the branch here in Tualatin stands apart.
I’m sure my review will not be read, however, it doesn’t alter the fact that no one needs take my word for it. I don’t have to prove a single thing because I have a great many examples of the behavior to which I refer.
At this point, I’m telling you, I’m going to give it this weekend and if I don’t get a satisfactory response, I’ll just upload everything I recorded to every social media platform I’m part of. It’ll be very interesting to see how people react to a 75 year-old woman being openly ridiculed, disrespected, and the obvious target of age related discrimination. I mean, how do people like these even operate in this world, where everything they do will likely be caught on camera, video/audio, who knows? These people truly don’t care because they figure if they get fired, well then, they can walk across the street and get a job at any of the 50 Starbucks in a single block’s radius, for $15/hr with a $5k sign on bonus. Tell me, what’s the incentive to become a productive member of society, a respectful and helpful member of society, when there are myriad reasons to act however you want? How does that translate to being good, respectful, helpful individuals in the workplace? I’ll tell you. It does not.
Again, I’ll give it the weekend and if I’ve not heard anything from this, I’m just going to post every occasion where your employees went out of their way to be disrespectful, dismissive, and even cruel. Yeah, let’s see how that plays. ~Steven
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