Best cable company in Hilton Head Island, South Carolina (SC) 2024

Justin was very knowledgeable and understanding although he was unable to assist me with my equipment return as their policy had recently changed. Their phone support told me that I could either take the set-top box and remote to the Spectrum store or to UPS. They now only allow you to return via UPS. I could see that Justin had explained this to countless customers prior to me but was still empathetic to my situation. I totally appreciated that. It's rare to find a compassionate representative in any retail environment but especially not so much in the cable industry. Thanks, Justin! ~Stephen