Best sofa store in Mount Pleasant, South Carolina (SC) 2024

my compliments to sales associate Laura Bellotti , she was very helpful and patient helping us to set up a fairly large order. It turned out that due to having it shipped out of this area it was more effective to order from a different Ashley outlet. She was very gracious in accepting this and loyal to the brand even though she would get no credit for it. Well, she gets the credit from me , Thank you for your professionalism ~gene

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DO YOUR RESEARCH- AND DO NOT PURCHASE ETHAN ALLEN FURNITURE- THEY DO NOT STAND BEHIND THEIR PRODUCTS. We sold our house and furniture in March of 2021. To make things easy, or so we thought, we decided to go to Ethan Allen (as we had many times before) and purchased approximately $25K worth of furniture including a sofa and two chairs covered in a fabric that we believed was performance fabric. I am sorry we decided not to go Haven's Furniture as we had purchased a white sofa from Haven's in Revolution fabric which was amazing and stayed extremely clean the entire time we owned it. We are very clean people and live in a brand new house. When we complained about the fabric that after 2 months (3 of us live in the house and we had no pets) as it appears to attract dirt and looked like it was 10 years old. Kathy White the Ethan Allen Market Design Leader for the Coastal Carolinas said that "since it is a new home, that the dust settling from construction paired with bodily oils probably has caused soiling." So, warning to anyone buying/building a new home, do not purchase white performance fabric from Ethan Allen as the dust settling may ruin your new furniture! What a joke. The attached pictures show the fabric after 2 months of ownership. I would NOT purchase anything from Ethan Allen furniture- do your research and you will hear so many stories like mine (and others much worse). I wish I had!!! Correspondence through the BBB with Ethan Allen: Ms. Joyce, We closely monitor all fabrics for performance issues and track service issues for every fabric in our assortment. The fabric you chose has had no other service alerts and is performing to our rigorous quality standards. As we've discussed, your furniture was delivered in new condition. Ethan Allen is not responsible for any soiling that occurred after delivery or the crushing of the chenille pile as these are the result of normal wear and usage and are not factory defects covered under warranty. Your performance fabric is easy to clean, and if the chenille pile is crushed from use, it can be restored by brushing. You can do this yourself or choose to use the services of a professional upholstery cleaning company. I regret that you are unhappy with your purchase, but Ethan Allen cannot assume the responsibility for maintaining the appearance of your furniture once in the home. Sincerely, Kathy White Kathy White Market Design Leader Retail Division Coastal Carolinas - Greenville, Myrtle Beach, Mt. Pleasant, Bluffton, Savannah Bottom Line... Ethan Allen DOES NOT stand by their products and I would NOT trust the salespeople to tell you the whole story about fabrics. Do your research and BUYER BEWARE of Ethan Allen Furniture!!! Before spending thousands of dollars on furniture, spend a few hours on the Internet looking at reviews of Ethan Allen- believe me, you will decide to go elsewhere!! Lastly, the "furniture insurance policy" is a joke. Don't waste your money!!! ~Karen

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