Best department store in Summerville, South Carolina (SC) 2024

Kohl's always looks so nice. The store is clean and has great items. The layout of the store is a little weird. It feels very packed in. I liked the old layout better. It feels jumbled going through the store now trying to find what you're looking for. ~Jen

I love shopping here due to the prices, but had a bad experience last time when I was trying to return something and had my receipt, because I was told that I could return stuff now matter what how long it has been if I had my receipt. (I’ve returned lots of things here and never had a problem when I have my receipt). The cashier asked another woman for help (possibly the manager?) for help with my return, who was super rude and unprofessional and was almost trying to embarrass me by talking obnoxiously loud for everyone to hear and saying “yeah no. You can’t return this. we don’t even carry this stuff anymore. No. It’s been too long.” Rather than being professional about it and being kind. I just responded “oh okay, sorry I thought if I had my receipt that I could return stuff” and she just repeated the same thing she said the first time, to which I replied “okay” and she looked almost shocked that I didn’t want to continue and argue with her. It had been a couple of months since I had been away at school and couldn’t return the stuff until I got back for summer, so I understand that definitely isn’t ideal for a return time, but I was under the impression that I could return things as long as I had my receipt, because I’ve done this before with no problems. Not to mention that the lady (and her coworker as well, who was seeming to love watching her be rude to me) had like 1.5 inch fake eyelashes on. Just unprofessional and I understand that it’s hard to find people to work nowadays, so some people that definitely aren’t ideal may be hired, but at least make sure that they can handle things professionally and like an adult. ~Daphne