Best cell phone store in Murfreesboro, Tennessee (TN) 2024

Brandon was incredibly helpful and informative. We are now a part of the power up rewards program because of the information provided by Brandon. Only thing keeping it from a 5 star review was that air condition. It was very hot in there. But Brandon did a good job making us comfortable with the fan he had in there. ~solomon

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Request anyone but Carlos. To elaborate on my experience, I went into the store to purchase a device. Carlos didn't give me time to browse as he suggested that I should come to him at the counter to get checked in on his tablet( that was mobile), so I did. We spoke about the additional line that he added to my line last year under the false pretense of a promotion.. He advised that I should purchase my device from some place else and that I should call 611 to have the line removed. Normally after a visit to store I receive a survey to my phone but I didn't. I like to report good customer service when I can. But I suspect that Carlos removed that feature from my account. I have assisted Carlos with conflict resolution in the past concerning another customer. He is most definitely dishonest. People want the truth of what they are signing up for and paying for. He could benefit from customer service,conflict resolution and customer retention training. I have been a customer since 2007 and don't want the hassle of starting new service elsewhere but Carlos opened my eyes to see that there are other affordable services/phones from other carriers that may treat me with respect and that may better accommodate my 6 lines. ~s

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A shelf stocker named Dom was extremely helpful when we asked for white rice and tapioca flour. It wasn’t even written on the front of the bag but they helped us find it in a jiff (otherwise we’d have been here for hours). This guy deserves a raise! ~Emma

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