This is about Walmart ONLINE orders/pickup from Sweetwater. This has nothing to do with the Sweetwater location, but rather Walmart Corp. and its computer programs.
Online order split my order between pickup and shipping, but did not tell me! First order under $ 30 did not charge me a service charge for being under $35 dollars. The other two items that have to be shipped went back into my basket, that I did not see till later in the day. So they were never ordered!!! And they then charged me 5.99 for being under 35.00. When I called Walmart Online customer service she had to check twice with her manager to straighten this out. She also said "Sometimes Walmart charges the service charge and sometimes it does not. WHAT???!!! I said, that's not my problem it's Walmart Corp. How am I supposed to know when it does and doesn't ? No answer to that....however she said No worries she would take care of it and she was sorry for the inconvience, reading her script. I said I don't care if your sorry because this would never happen if Walmart could make up its mind on splitting orders without my knowledge or charging extra fees. IM OVER corporations saying they are sorry but never changing their policy. I cancelled my orders (both pick up and delivery) and am going across the street to Ingles tomorrow. ~Renee
pharmacy
medical supply store
vitamin and supplements store