I go to this pharmacy often and I called before I came to ask for over the counter items because I was straight out of surgery and I couldn’t get them myself for physical reason. It’s 104 degrees today and I wanted to get home especially because of the medication I was on from surgery . But the tech Adriana was very dismissive and rude not because I didn’t get what I needed. Plus she wasn’t even willing to ask someone else to help. She says they were busy but it was just 3 cars one next to me and one in the back of me. She told me to order them on curbside but it takes 30 minutes why didn’t the pharmacy tech tell me that when I called earlier . She said we’ll see you when you come.. she was very disrespectful I say this because the eye rolling and the huffing and puffing was a bit much. She was dismissive from the moment she laid eyes on me. But I called the manager and she was understanding. She told me to come back around and they will have my items. The manager was very professional and helpful. I appreciate her customer service if I could get it myself I would I’m very independent.. it was embarrassing for me to even ask for something over the counter that was so personal but I had no other choice b/c i was not physically able at that time. Thank you to the store manger Ms. Carey she was very nice. Thank you so much for understanding my situation and handling me with care. Treating me like a paying and loyal customer. Adriana needs more training in her customer service. I wouldn’t have wrote this review but when I went back through the drive thru after getting my items I said thank you to her but she slammed the push draw closed rolled her eyes and walked away.. her was body language and her eye roll and slamming her hands on the desk was so disrespectful. I realize sometimes things can be difficult at work but that attitude was for someone else not for me.. i didn’t do anything to you. ~Shania
drugstore
beauty supply store
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