Best bank in Beaumont, Texas (TX) 2024

I had a horrible experience at this location on phelan in Beaumont. I bring my exchange students to come and try to exchange money but I did not have an account there. So I go to open an account and the lady was too busy playing on her cell phone to actually help me. When I go to try and open an account. Instead she says that she cannot help me, and that she has to schedule an appointment for me. that it would take about 45 minutes to open an account. I mean I can understand if the lobby was packed but there was no one in there. There was no reason she could not open an account.. she was just super lazy. If I could give zero stars at this location I would ~Lee

DO NOT USE. They’re terrible to work with and some of the people I’ve talked to share inaccurate information. Just avoid all together. ~Ross

Teller wasn't knowledgeable about what forms of identification could be used, she argued with me and i called the main branch to get her clarification. ~G

This is not a good bank. When I opened the account I was told "we are going to take a chance on you" due past issues with a bank I am still a member of. They take fees for you spending your own money. They are uppity and not really nice at this location. They will be losing my business within the next week ~Sheketha