Best van rental agency in Bellaire, Texas (TX) 2024

Will not be going back to this location. They purposely don’t listen and always stating they don’t have any cars for the reservation that you booked for. They literally charged me for two days after I stated I didn’t want my pick time to be the same as my return time. Didn’t even tell me about the grace period for bringing the car back without being charged for another day so now I’m out of a 300 deposit due to your employees not listening and just want to make a sell. They claimed they didn’t have any cars and he didn’t say the rental was 186 dollars a day. Which was way more expensive than my reservation for 173 for one day and my return time was way later. They are committing fraud at that location. When me and my husband walked to the back we seen a lot of cars but for some reason we only had 3 options to choose from and all were high priced. I couldn’t change my location but I had to be to work for 9:30 that morning. This is very upsetting and I will not rest until I get my deposit back and some my questions answered. ~Shanelle