Best beauty supply store in Conroe, Texas (TX) 2024

Horrible experience…my son was diagnosed with strep and flu at a local urgent care the night before a holiday. We drove 25 miles to get his prescriptions filled at this pharmacy. I was told when I dropped off the prescription that it would be 30-40 minutes. I said no problem and went and had a quick bite to eat. Returned 40 minutes later, waited at the window without anyone even acknowledging I was there for 15 minutes! When they finally did they told me they were waiting for authorization from the physician to fill the prescription. I said- wait, how is that possible when I dropped off the script from them!?!?!? Then he proceeded to tell me it was an issue with insurance. I said, no problem I will pay. He said that will be another 45 minutes. You have to kidding me! I had a very sick 8 year old! I should have drove 25 miles the other way! My advice to everyone else as well!!! I see now I should have read the reviews…horrible customer service! If they are understaffed, the corporation should figure it out…this is not acceptable! ~Sara

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When I visit here I'm conroe, I go here, it's close by and convenient, I've had three occasions I had to deal with the older white male, he's short in height, wears glasses, grey hair, very rude the first two times, even I asked how his day was as I was being checked out, he replied with Nothing, not even eye contact. I even said You are welcome in hopes he would catch himself at least for the next customer. But yesterday evening, around 6pm, which I'm certain it was recorded, I was shocked. Came in , purchased two pizzas, and he reached out for my cash without even letting me know what the total was, at that point, I handed him a 20 dollar bill, and asked what is the total ??? He then asked me " do You not see the total on the little screen?? As he pointed to it, in which I replied, Ohh I see it now, but would rather have you communicate it to me. He replied with, I'm not here to appease you, and I said no sir, but it is courtesy to do so, and then he replied, I don't owe you anything ??? What??? That's when I said, well sir, You can go F yourself then, grabbed my stuff and that's when he said never come back you stupid breed. A stupid breed ???? I asked did you just go there ??? Even told him it's being recorded, and he said he didn't care and I can't come back, which I have NO intention of doing so. Just to be clear..... I am Hispanic, born and raised here, speak Perfect English since its my first language and this was my First time ever being treated like this. The guy is racist, and I don't throw that out lightly, but this old man, is an exception. I left, came home, and was beside myself, very very very upset and shocked. Lastly as I was driving off, he came out the store and gave me the middle finger, in return, I did roll my window down and called him a POS. In which he clearly was and is. Sadly...... specially since 70% of the population here is Hispanic. No one deserves to be treated like that , No one. Yall lost a customer for life. ~Six

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