Best cosmetics store in Conroe, Texas (TX) 2024

Horrible experience…my son was diagnosed with strep and flu at a local urgent care the night before a holiday. We drove 25 miles to get his prescriptions filled at this pharmacy. I was told when I dropped off the prescription that it would be 30-40 minutes. I said no problem and went and had a quick bite to eat. Returned 40 minutes later, waited at the window without anyone even acknowledging I was there for 15 minutes! When they finally did they told me they were waiting for authorization from the physician to fill the prescription. I said- wait, how is that possible when I dropped off the script from them!?!?!? Then he proceeded to tell me it was an issue with insurance. I said, no problem I will pay. He said that will be another 45 minutes. You have to kidding me! I had a very sick 8 year old! I should have drove 25 miles the other way! My advice to everyone else as well!!! I see now I should have read the reviews…horrible customer service! If they are understaffed, the corporation should figure it out…this is not acceptable! ~Sara

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