Best hearing aid store in Dallas, Texas (TX) 2024

The customer service at this location is absent! I was returning an item purchased at another location. I had my receipt, and explained to them that the original item didn't have any tags. At the time of purchase, the clerk used another item to scan the price and I was able to take the item without any tags home. The clerk and manager at this location said that I couldn't return the item without tags because they didn't carry the exact same item. I asked if they could call the other location (the phone number was on the receipt) and they refused to. They said that I would need to return the item to the original location; which incidentally is 40 minutes away. Seriously poor service, and contrary to the CVS brand. ~Sheila

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