drugstore
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CVS Pharmacy in Dallas (11661 Preston Rd Suite 218, TX 75230)
About:
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
CVS Pharmacy is located in Dallas (Texas state) on the street of 11661 Preston Rd Suite 218. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1214-363-1571. You can get more information from their website: https://www.cvs.com/store-locator/dallas-tx-pharmacies/11661-preston-rd-ste-218-dallas-tx-75230/storeid=7288?WT.mc_id=LS_GOOGLE_FS_7288. The coordinates that you can use in navigation applications to get to find CVS Pharmacy quickly are 32.909135, -96.804832. Scroll down to find out opening hours, reviews and other important information about CVS Pharmacy.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- amenities.service_options.has_video_visits
- Delivery
- In-store pickup
- In-store shopping
Mitchell
Slow, rude, no customer service. This CVS is across from two excellent pharmacies with pleasant, helpful staff - Walgreens and Tom Thumb. I have switched to them. As a physician, I would never send patients to this CVS.
09.2022Christina
I went to the minute clinic yesterday bc I thought they could help me determine if I had a cold, flu or strep. My appointment was at 6:10 but I wasn't seen till 6:30. The intake person was nice and took down all my symptoms and ran a strep test. I explained to her that I'm tested at my job for covid and had not tested positive at all including that morning. She then had me sit outside for another 20 minutes. I finally was seen by a nurse or medical practitioner. She said I didnt have strep so I must have Covid. I told her I had been tested for weeks and not had covid. I also told her that before covid there were other other illnesses such as the flu. She then proceeded to say it was allergies. I told her allergies don't cause your body to ache so it might be a cold or flu. She said its not flu season, at which point I got up, told her she was not helping me solve my illness and this was a wasted visit. She then wanted to do other testing but by that point I could see she only wanted it to be covid in spite my frequent testing. It made me wonder if they get some sort of funding for capturing Covid on a patient. Or if they're trying to use COVID as a scare tactic. Either way this location has a quack for a doctor and ill visit my primary care doctor next time.
09.2022Marcus
Tiffany the bright skin lady with the glasses that was in training for store manager at this cvs is very rude and i came up and saw her standing and talking I asked her were the trash bags were and she stood there mugged me and told me to not walk towards close and i was getting her attention and she got a bad attitude with me and argued with me in front of customers and she’s needs to be trained right with better customer service she got horrible customer service.
09.2022Betsey
I had the worst experience of customer service I’ve ever been through. I have been having contradictory messages about routine Rxs and was trying to understand what is going on that they need constant contact with doc for refills. The woman was hostile, nasty kept interrupting me and loud. I ended up shouting too! I’ve never lost it before! I told her I’m not coming back and she said” good don’t come back!” My whole family has stopped using this CVS and I’ve been loyal. No more. To top it off the phone system won’t allow me to contact the pharmacy manager so now I will have to go in there to lodge my complaint. Ridiculous!
08.2022Sharon
If I could leave 0 stars I would. Rarely do I leave reviews, but this pharmacy in particular has the most off-putting staff I have ever encountered. Almost none of them have interpersonal or customer service skills whatsoever. there is a pharmacy “manager,” charmin (?), like the toilet paper brand, whose attitude was extremely abhorrent toward me. I was absolutely shocked that someone would behave like that in a professional setting. I have since stopped visiting this store altogether.
08.2022Janie
The indian pharmacist is the rudest he didn’t want to talk to me wanted to hang up. He is always rude never nice. Im not being mean i dont know his name but he should be talked by Maneger he doesn’t have good customer service at all…
06.2022Sheila
The customer service at this location is absent! I was returning an item purchased at another location. I had my receipt, and explained to them that the original item didn't have any tags. At the time of purchase, the clerk used another item to scan the price and I was able to take the item without any tags home. The clerk and manager at this location said that I couldn't return the item without tags because they didn't carry the exact same item. I asked if they could call the other location (the phone number was on the receipt) and they refused to. They said that I would need to return the item to the original location; which incidentally is 40 minutes away. Seriously poor service, and contrary to the CVS brand.
05.2022Kultur
Terrible. I will actively avoid this location. There was an older blonde lady working the prescription counter where I went to pickup my prescription my doctor ordered 2 days prior. I assumed it was ready but she told me if I needed it sooner to have my doctor call another location. I had waited in line and had a couple of other items to check out. She told me I had to go to the front to check out because they were going to close for lunch (at 2?).
05.2022Evelyn
We came in first to take a passport size photo, the representative started but as soon as he saw other customers, he left us to attend to them and said we have to wait till there's no more customer cuz he can't do everything. I feel so discriminated because we came in first and were the only blacks there. The dude is so rude.
05.2022Cyndi
Our physician was on hold for 25 minutes before hanging up snd electronically sending it in. The pharmacist was incredibly rude. There was no one waiting for prescriptions we waited over 45 minutes for a zpac.
05.2022