This company does not provide all that it promises. My brand new bedroom furniture incurred almost $1000.00 worth of damages, my piano (which was in impeccable condition prior sustained as well almost $1000.00 worth of repairs needed. This company promised that my furniture would be crated; only later to find out that is not what occurs. They change the wording, and as well their representatives mark wood items as scratched when there are none. I have filed a claim as of this past July 2015, just after my move. To date the settlement is only $66.00 which documentation does not state what exactly they are taking responsibility for. Mover beware!!!!! I spoke to a company representative who mentioned that (crating to them means, "cardboard crating!". This aspect was not even present when I peered into the moving truck upon receivership. According to other company's comparable to Orange, and as well to a representative from this company; when asked prior to my move for clarification on what crating meant, the rep and other stated that my items would be placed into a wooden crate. I questioned the truck driver/person, in charge of my items during the transit from Pennsylvania to California, who mentioned when asked about why my items were damaged. He said point blank, "That is what insurance is for!".........Nooooooooo, We, the consumer, pay to have our items handled with care. Again. Movers......Be.....Aware.......If you value what you have don't use this company or any other that moves your items in the same manner. ~Douglas
moving company
moving and storage service