Best video game store in Kerrville, Texas (TX) 2024

Tried to purchase a refurbished iphone. Placed the order then it didnt ship after 3 days (5 including the weekend) I text chatted 3 times and had two phone calls with customer service before I was FINALLY told that they had run out of that phone and would have to wait for more inventory... When I placed the order there were 3 in stock. Doesnt bother me that they ran out, bothers me that it took 5 interaction for someone to say "Oh the issue is we are out of stock". They just expected me to wait on someone to turn in the exact phone that I ordered so they could then ship it out to me. Very poor communication. ~JJ