I felt totally abused during my three (3) appointments at Fashio Nails, yet I found myself returning because I just wanted it to work out so badly. I am tired of searching for a Nail Salons that offer cleanliness, great on-time service with fabulous designs.
I book my appointments 2-3 weeks in advance. I don’t do “late!” If you tell me to be there at 9:00 a.m., I’m there at 8:45 a.m. I also confirm my appointments 24-hours in advance. My first appointment was on a Tuesday at 9:00 a.m. Fashio didn’t open until 9:07.
Tiffany was my nail tech. She did not take me until 9:15; didn’t began until 9:30! She never offered water or a beverage. I provided her with a picture of the butterfly design I wanted two (2) weeks in advance. Was told, “Not a problem.” Upon being seated at the Nail Tech’s station, I requested hand sanitizer for both of us prior to beginning. If you don’t ask, they don’t offer or require you to wash your hands prior to service. After three (3) visits, I can honestly say, I’ve never seen her wash her hands.
She complained numerous times about how long the process was taking. If she thought it was going to be a problem or take too long, it should have been discussed prior to my visit. I understand that long pointed nails with designs take time. I tell every tech upfront, “It will take approximately 2.5-3 hours to do my nails.” I tip $10 an hour or 20-30% of my bill, whichever is more. I don’t ask for something for nothing. I was charged $125 (full set $50; take off $5; cut cuticles $5; shape $5; long nails $10; matte $10; and $40 for four (4) designs). I tipped $38 cash. She never put oil on my cuticles.
I should have gotten the message after my first appointment with Tiffany. I must be a glutton for punishment or I haven’t healed from my childhood abuse. No one should allow themselves to be mistreated as I was. I left in tears. I don’t argue or loud talk. Just very disappointed. Was hoping I finally found my home nail salon.
It is very surprising during a pandemic, this place does not focus on cleanliness. They do not offer hand towels or select-a-sheet paper towels to dry your hands. You have to touch a roll of non-perforated paper towels that everyone else has touched to tear off a piece to dry your hands. Services: Gel manicures, Manicures, Nail art, Foot massages, Pedicures, Acrylic nails ~LAWANDA
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