Best car rental agency in Terrell, Texas (TX) 2024

Second time giving them a try and second time they don't have the requested vehicle available. No point in making reservations in advance. Poor customer service. Please beware don't let your vacations get ruined like mine. ~Reina

We had an issue with our vehicle out of town and had to take it to the dealership. They are having to keep it several days. I called Enterprise to rent a vehicle got an email confirmation to pick it up at 2:30, arrived at 2:15 and was told they did not have any vehicles. I checked two more Enterprise locations within 30 miles. No vehicles. Was taken back to the dealership by there employee that spent over an hour trying to get us into a rental. Hats off to Wills Point Chevrolet. How does a rental car business stay in bussines that treats customers like this. ~Terry