Best bank in Tomball, Texas (TX) 2024

Every time we have an issue or a question this branch is absolutely no help at all. You can never get anybody on the phone and if you take the time to go by in person, you will have to wait and then still get no answers or help. It would be nice to have a manager to speak with or contact when we have issues. My company has been doing business here for a long time but are actively looking at what we have to do to switch banks. ~Cyfair

Arrived. Checked in. Was told to have a seat and someone would be with me. 30 minutes later, no one has said a word to me. Two employees sitting in offices looking at me. Finally an employee approached me and said it would be “a while”. I left. ~D

I love this bank! First off all, they’ve got a high tech Italian coffee machine (it might burn your cappuccino a teensy bit but the espresso was great! Even the burned Capp wasn’t terrible 🤷🏼‍♀️) The ladies here are really awesome—super genuine, very nice, not “judgey” in the slightest. I’d had an account with the same bank at a different branch previously that had been closed due to having too low a balance for too long. I came in to this location with $200 to get a new account set up and couldn’t have been treated better if I had walked in with $2 million. I just went in today with a deposit that was half quarters and they didn’t even bat an eye. Kind, courteous, helpful, genuinely nice people that work here. I don’t think I’ll ever use another bank! ~Taylor

Walked in at 4:48. They wouldn't help us add someone to an account because "we close at 5". Wells Fargo is a bank like Spirit Airlines is an airline and like Taco Bell is a restaurant. ~Aaron