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Chase Bank in Tomball (14202 Farm to Market 2920, TX 77377)

1.8 (50 reviews)

About:

Chase Bank Logo

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.


Chase Bank is located in Tomball (Texas state) on the street of 14202 Farm to Market 2920. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12812554301. You can get more information from their website: https://locator.chase.com/tx/tomball/14202-fm-2920?jp_cmp=rb%2FLocalListings%2Faff%2Fbranch%2Fna&y_source=1_MjAzODg1NC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Chase Bank quickly are 30.089887, -95.636933. Scroll down to find out opening hours, reviews and other important information about Chase Bank.

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Available amenities

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park

Service options

  • Drive-through

Unavailable amenities

Chase Bank doesn't have any unavailable amenities.

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FAQ

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Reviews about Chase Bank - 50

Cyfair

Every time we have an issue or a question this branch is absolutely no help at all. You can never get anybody on the phone and if you take the time to go by in person, you will have to wait and then still get no answers or help. It would be nice to have a manager to speak with or contact when we have issues. My company has been doing business here for a long time but are actively looking at what we have to do to switch banks.

08.2022

Cyfair

Every time we have an issue or a question this branch is absolutely no help at all. You can never get anybody on the phone and if you take the time to go by in person, you will have to wait and then still get no answers or help. It would be nice to have a manager to speak with or contact when we have issues. My company has been doing business here for a long time but are actively looking at what we have to do to switch banks.

08.2022

Cyfair

Every time we have an issue or a question this branch is absolutely no help at all. You can never get anybody on the phone and if you take the time to go by in person, you will have to wait and then still get no answers or help. It would be nice to have a manager to speak with or contact when we have issues. My company has been doing business here for a long time but are actively looking at what we have to do to switch banks.

08.2022

Cyfair

Every time we have an issue or a question this branch is absolutely no help at all. You can never get anybody on the phone and if you take the time to go by in person, you will have to wait and then still get no answers or help. It would be nice to have a manager to speak with or contact when we have issues. My company has been doing business here for a long time but are actively looking at what we have to do to switch banks.

08.2022

Cyfair

Every time we have an issue or a question this branch is absolutely no help at all. You can never get anybody on the phone and if you take the time to go by in person, you will have to wait and then still get no answers or help. It would be nice to have a manager to speak with or contact when we have issues. My company has been doing business here for a long time but are actively looking at what we have to do to switch banks.

08.2022

Ish

Racist location DONT WASTE YOUR TIME! Drive out if you have to.

06.2022

Ish

Racist location DONT WASTE YOUR TIME! Drive out if you have to.

06.2022

Ish

Racist location DONT WASTE YOUR TIME! Drive out if you have to.

06.2022

Ish

Racist location DONT WASTE YOUR TIME! Drive out if you have to.

06.2022

Ish

Racist location DONT WASTE YOUR TIME! Drive out if you have to.

06.2022

Em&Ms

Linda the bank “manager” was absolutely awful. Argued in the lobby with me and told me just to call a 1-800 number because she wasn’t going to help me. Called the 800 number while I was in the lobby and they told me they needed to speak with her to verify ID. She blatantly refused until she realized we wouldn’t take no. Saying “she can’t do that” after I had two different customer service reps ask the same thing. Completely unhelpful, rude and immature. She proceeded to smirk when we couldn’t get a check verified like she was satisfied that our task couldn’t be completed. Apparently she hired a staff just like her. Also don’t bother trying to book an appointment with a banker seems like they only have one banker so appointments are over a week out. Go across the street to Wells Fargo where everyone is much more pleasant and appointments are much easier to make.

05.2022

Em&Ms

Linda the bank “manager” was absolutely awful. Argued in the lobby with me and told me just to call a 1-800 number because she wasn’t going to help me. Called the 800 number while I was in the lobby and they told me they needed to speak with her to verify ID. She blatantly refused until she realized we wouldn’t take no. Saying “she can’t do that” after I had two different customer service reps ask the same thing. Completely unhelpful, rude and immature. She proceeded to smirk when we couldn’t get a check verified like she was satisfied that our task couldn’t be completed. Apparently she hired a staff just like her. Also don’t bother trying to book an appointment with a banker seems like they only have one banker so appointments are over a week out. Go across the street to Wells Fargo where everyone is much more pleasant and appointments are much easier to make.

05.2022

Em&Ms

Linda the bank “manager” was absolutely awful. Argued in the lobby with me and told me just to call a 1-800 number because she wasn’t going to help me. Called the 800 number while I was in the lobby and they told me they needed to speak with her to verify ID. She blatantly refused until she realized we wouldn’t take no. Saying “she can’t do that” after I had two different customer service reps ask the same thing. Completely unhelpful, rude and immature. She proceeded to smirk when we couldn’t get a check verified like she was satisfied that our task couldn’t be completed. Apparently she hired a staff just like her. Also don’t bother trying to book an appointment with a banker seems like they only have one banker so appointments are over a week out. Go across the street to Wells Fargo where everyone is much more pleasant and appointments are much easier to make.

05.2022

Em&Ms

Linda the bank “manager” was absolutely awful. Argued in the lobby with me and told me just to call a 1-800 number because she wasn’t going to help me. Called the 800 number while I was in the lobby and they told me they needed to speak with her to verify ID. She blatantly refused until she realized we wouldn’t take no. Saying “she can’t do that” after I had two different customer service reps ask the same thing. Completely unhelpful, rude and immature. She proceeded to smirk when we couldn’t get a check verified like she was satisfied that our task couldn’t be completed. Apparently she hired a staff just like her. Also don’t bother trying to book an appointment with a banker seems like they only have one banker so appointments are over a week out. Go across the street to Wells Fargo where everyone is much more pleasant and appointments are much easier to make.

05.2022

Em&Ms

Linda the bank “manager” was absolutely awful. Argued in the lobby with me and told me just to call a 1-800 number because she wasn’t going to help me. Called the 800 number while I was in the lobby and they told me they needed to speak with her to verify ID. She blatantly refused until she realized we wouldn’t take no. Saying “she can’t do that” after I had two different customer service reps ask the same thing. Completely unhelpful, rude and immature. She proceeded to smirk when we couldn’t get a check verified like she was satisfied that our task couldn’t be completed. Apparently she hired a staff just like her. Also don’t bother trying to book an appointment with a banker seems like they only have one banker so appointments are over a week out. Go across the street to Wells Fargo where everyone is much more pleasant and appointments are much easier to make.

05.2022

Andres

Asked to verify a check and the manager LINDA REFUSED!!!! Said she doesn’t do that. On other occasions I’ve had checks verified in minutes in chase and outside of chase when large amount are being handled. She was rude and laughed at me as i was walking out. She didn’t care about me as the customer, just for back to taking with coworkers. Manager really sucks at this location. Won’t be coming to this branch if I don’t need to. LINDA THE MANGER I GIVE HER A ….. 1 star.

04.2022

Andres

Asked to verify a check and the manager LINDA REFUSED!!!! Said she doesn’t do that. On other occasions I’ve had checks verified in minutes in chase and outside of chase when large amount are being handled. She was rude and laughed at me as i was walking out. She didn’t care about me as the customer, just for back to taking with coworkers. Manager really sucks at this location. Won’t be coming to this branch if I don’t need to. LINDA THE MANGER I GIVE HER A ….. 1 star.

04.2022

Andres

Asked to verify a check and the manager LINDA REFUSED!!!! Said she doesn’t do that. On other occasions I’ve had checks verified in minutes in chase and outside of chase when large amount are being handled. She was rude and laughed at me as i was walking out. She didn’t care about me as the customer, just for back to taking with coworkers. Manager really sucks at this location. Won’t be coming to this branch if I don’t need to. LINDA THE MANGER I GIVE HER A ….. 1 star.

04.2022

Andres

Asked to verify a check and the manager LINDA REFUSED!!!! Said she doesn’t do that. On other occasions I’ve had checks verified in minutes in chase and outside of chase when large amount are being handled. She was rude and laughed at me as i was walking out. She didn’t care about me as the customer, just for back to taking with coworkers. Manager really sucks at this location. Won’t be coming to this branch if I don’t need to. LINDA THE MANGER I GIVE HER A ….. 1 star.

04.2022

Andres

Asked to verify a check and the manager LINDA REFUSED!!!! Said she doesn’t do that. On other occasions I’ve had checks verified in minutes in chase and outside of chase when large amount are being handled. She was rude and laughed at me as i was walking out. She didn’t care about me as the customer, just for back to taking with coworkers. Manager really sucks at this location. Won’t be coming to this branch if I don’t need to. LINDA THE MANGER I GIVE HER A ….. 1 star.

04.2022

Karyn

It’s Wednesday at 4:00, bank has been closed for two days???? First ATM has a sign stating it can’t accept cash, dispense cash, or accept checks (basically it does nothing). Wait behind four people for the other ATM. A man is stating outside his car taking 5-7 minutes to do some transaction, then the other three cars quickly do their business. My turn: ATM now can’t accept cash, dispense cash, or accept checks!!

02.2022

Karyn

It’s Wednesday at 4:00, bank has been closed for two days???? First ATM has a sign stating it can’t accept cash, dispense cash, or accept checks (basically it does nothing). Wait behind four people for the other ATM. A man is stating outside his car taking 5-7 minutes to do some transaction, then the other three cars quickly do their business. My turn: ATM now can’t accept cash, dispense cash, or accept checks!!

02.2022

Karyn

It’s Wednesday at 4:00, bank has been closed for two days???? First ATM has a sign stating it can’t accept cash, dispense cash, or accept checks (basically it does nothing). Wait behind four people for the other ATM. A man is stating outside his car taking 5-7 minutes to do some transaction, then the other three cars quickly do their business. My turn: ATM now can’t accept cash, dispense cash, or accept checks!!

02.2022

Karyn

It’s Wednesday at 4:00, bank has been closed for two days???? First ATM has a sign stating it can’t accept cash, dispense cash, or accept checks (basically it does nothing). Wait behind four people for the other ATM. A man is stating outside his car taking 5-7 minutes to do some transaction, then the other three cars quickly do their business. My turn: ATM now can’t accept cash, dispense cash, or accept checks!!

02.2022

Karyn

It’s Wednesday at 4:00, bank has been closed for two days???? First ATM has a sign stating it can’t accept cash, dispense cash, or accept checks (basically it does nothing). Wait behind four people for the other ATM. A man is stating outside his car taking 5-7 minutes to do some transaction, then the other three cars quickly do their business. My turn: ATM now can’t accept cash, dispense cash, or accept checks!!

02.2022

Joseph

I just saw that it had bad reviews and I'm like heck nah because they gave me a lollipop. That's why the get a free 5 star review. Also, they are in and out with your transactions. I like their fast service and it's easy to manage your money. That's the other reason for the 5 star. It is 100% better than Compass bank/BBVA.

01.2022

Joseph

I just saw that it had bad reviews and I'm like heck nah because they gave me a lollipop. That's why the get a free 5 star review. Also, they are in and out with your transactions. I like their fast service and it's easy to manage your money. That's the other reason for the 5 star. It is 100% better than Compass bank/BBVA.

01.2022

Joseph

I just saw that it had bad reviews and I'm like heck nah because they gave me a lollipop. That's why the get a free 5 star review. Also, they are in and out with your transactions. I like their fast service and it's easy to manage your money. That's the other reason for the 5 star. It is 100% better than Compass bank/BBVA.

01.2022

Joseph

I just saw that it had bad reviews and I'm like heck nah because they gave me a lollipop. That's why the get a free 5 star review. Also, they are in and out with your transactions. I like their fast service and it's easy to manage your money. That's the other reason for the 5 star. It is 100% better than Compass bank/BBVA.

01.2022

Joseph

I just saw that it had bad reviews and I'm like heck nah because they gave me a lollipop. That's why the get a free 5 star review. Also, they are in and out with your transactions. I like their fast service and it's easy to manage your money. That's the other reason for the 5 star. It is 100% better than Compass bank/BBVA.

01.2022

Debbie

Terrible service Linda is supposedly the bank manager and she is horrible! Kept interrupting me and not answering my question, wanted to transfer me to customer service huh? I bank at that branch and if they can't answer my question, they shouldn't be there! Chase just gets worse and worse every year AND being a private customer means zip so we moved the majority of our money to another bank!

12.2021

Debbie

Terrible service Linda is supposedly the bank manager and she is horrible! Kept interrupting me and not answering my question, wanted to transfer me to customer service huh? I bank at that branch and if they can't answer my question, they shouldn't be there! Chase just gets worse and worse every year AND being a private customer means zip so we moved the majority of our money to another bank!

12.2021

Debbie

Terrible service Linda is supposedly the bank manager and she is horrible! Kept interrupting me and not answering my question, wanted to transfer me to customer service huh? I bank at that branch and if they can't answer my question, they shouldn't be there! Chase just gets worse and worse every year AND being a private customer means zip so we moved the majority of our money to another bank!

12.2021

Debbie

Terrible service Linda is supposedly the bank manager and she is horrible! Kept interrupting me and not answering my question, wanted to transfer me to customer service huh? I bank at that branch and if they can't answer my question, they shouldn't be there! Chase just gets worse and worse every year AND being a private customer means zip so we moved the majority of our money to another bank!

12.2021

Debbie

Terrible service Linda is supposedly the bank manager and she is horrible! Kept interrupting me and not answering my question, wanted to transfer me to customer service huh? I bank at that branch and if they can't answer my question, they shouldn't be there! Chase just gets worse and worse every year AND being a private customer means zip so we moved the majority of our money to another bank!

12.2021

theresia

The bank manager Linda Mora, at this branch is horrible. She would not even answer our general question about a direct deposit because we didn't have an appointment. She stood in front of us for 20 minutes and said she was not a banker. But you go on linkin and she state banking as part of her skills.. If your the manager of a bank, you should be able to do the functions of customer account and deposits. She even threatened to call the police just because we raised our voices and were more than 6 feet away from her. She didn't wear her mask properly or attempted at trying to accommodate our needs which took another branch 15 minutes to complete. Dont bother asking her for her supervisor name and contact information. She will only give you her supervisor name but never gives her own name in your whole conversation. Call back and got her name from co-worker. If you want customer service, go to another Chase Bank no where near Tomball. This branch has the lowest customer service rating of all Chase banks in this area. If I could post with no stars. I WOULD!

09.2021

theresia

The bank manager Linda Mora, at this branch is horrible. She would not even answer our general question about a direct deposit because we didn't have an appointment. She stood in front of us for 20 minutes and said she was not a banker. But you go on linkin and she state banking as part of her skills.. If your the manager of a bank, you should be able to do the functions of customer account and deposits. She even threatened to call the police just because we raised our voices and were more than 6 feet away from her. She didn't wear her mask properly or attempted at trying to accommodate our needs which took another branch 15 minutes to complete. Dont bother asking her for her supervisor name and contact information. She will only give you her supervisor name but never gives her own name in your whole conversation. Call back and got her name from co-worker. If you want customer service, go to another Chase Bank no where near Tomball. This branch has the lowest customer service rating of all Chase banks in this area. If I could post with no stars. I WOULD!

09.2021

theresia

The bank manager Linda Mora, at this branch is horrible. She would not even answer our general question about a direct deposit because we didn't have an appointment. She stood in front of us for 20 minutes and said she was not a banker. But you go on linkin and she state banking as part of her skills.. If your the manager of a bank, you should be able to do the functions of customer account and deposits. She even threatened to call the police just because we raised our voices and were more than 6 feet away from her. She didn't wear her mask properly or attempted at trying to accommodate our needs which took another branch 15 minutes to complete. Dont bother asking her for her supervisor name and contact information. She will only give you her supervisor name but never gives her own name in your whole conversation. Call back and got her name from co-worker. If you want customer service, go to another Chase Bank no where near Tomball. This branch has the lowest customer service rating of all Chase banks in this area. If I could post with no stars. I WOULD!

09.2021

theresia

The bank manager Linda Mora, at this branch is horrible. She would not even answer our general question about a direct deposit because we didn't have an appointment. She stood in front of us for 20 minutes and said she was not a banker. But you go on linkin and she state banking as part of her skills.. If your the manager of a bank, you should be able to do the functions of customer account and deposits. She even threatened to call the police just because we raised our voices and were more than 6 feet away from her. She didn't wear her mask properly or attempted at trying to accommodate our needs which took another branch 15 minutes to complete. Dont bother asking her for her supervisor name and contact information. She will only give you her supervisor name but never gives her own name in your whole conversation. Call back and got her name from co-worker. If you want customer service, go to another Chase Bank no where near Tomball. This branch has the lowest customer service rating of all Chase banks in this area. If I could post with no stars. I WOULD!

09.2021

theresia

The bank manager Linda Mora, at this branch is horrible. She would not even answer our general question about a direct deposit because we didn't have an appointment. She stood in front of us for 20 minutes and said she was not a banker. But you go on linkin and she state banking as part of her skills.. If your the manager of a bank, you should be able to do the functions of customer account and deposits. She even threatened to call the police just because we raised our voices and were more than 6 feet away from her. She didn't wear her mask properly or attempted at trying to accommodate our needs which took another branch 15 minutes to complete. Dont bother asking her for her supervisor name and contact information. She will only give you her supervisor name but never gives her own name in your whole conversation. Call back and got her name from co-worker. If you want customer service, go to another Chase Bank no where near Tomball. This branch has the lowest customer service rating of all Chase banks in this area. If I could post with no stars. I WOULD!

09.2021

Raine

Always nice, always quick ! ! Need a roll of clean pennies? Quick change from small bills to large? THESE GUYS ARE GOOD ! !

09.2018

Kristen

Extremely rude customer service. Our company does business with this branch and we cut a check on Friday with the wrong date. (this has happened before and we called and they were fine with cashing it) This time they are extremely rude and refuse to even call us to verify the check. They tell our customer that they will not cash it and that we have to cut a whole new check. I have worked for banks before and I know this to be false. Your employee was rude, unprofessional and will now cost you a large amount of business. We do not have time to deal with rude hateful people who obviously hate their job. Our business runs on excellent customer service and we will only do businesses with those who share our values. We no longer have the confidence to send checks to our customers for credits or refund or pay our vendors if they will have to deal with your employees. Edit: one of the owners of our company went in today to speak with a manager. Manager told him he would need to wait until all the people in the teller line were helped (in case they needed him) Our owners have decided to close our accounts and move to a credit union instead. Not only do you treat our customers poorly but then you treat the owner of our company poorly. We do A LOT of business with you all. Its a shame this is what it has come down to.

09.2018

Raine

Always nice, always quick ! ! Need a roll of clean pennies? Quick change from small bills to large? THESE GUYS ARE GOOD ! !

09.2018

Kristen

Extremely rude customer service. Our company does business with this branch and we cut a check on Friday with the wrong date. (this has happened before and we called and they were fine with cashing it) This time they are extremely rude and refuse to even call us to verify the check. They tell our customer that they will not cash it and that we have to cut a whole new check. I have worked for banks before and I know this to be false. Your employee was rude, unprofessional and will now cost you a large amount of business. We do not have time to deal with rude hateful people who obviously hate their job. Our business runs on excellent customer service and we will only do businesses with those who share our values. We no longer have the confidence to send checks to our customers for credits or refund or pay our vendors if they will have to deal with your employees. Edit: one of the owners of our company went in today to speak with a manager. Manager told him he would need to wait until all the people in the teller line were helped (in case they needed him) Our owners have decided to close our accounts and move to a credit union instead. Not only do you treat our customers poorly but then you treat the owner of our company poorly. We do A LOT of business with you all. Its a shame this is what it has come down to.

09.2018

Raine

Always nice, always quick ! ! Need a roll of clean pennies? Quick change from small bills to large? THESE GUYS ARE GOOD ! !

09.2018

Kristen

Extremely rude customer service. Our company does business with this branch and we cut a check on Friday with the wrong date. (this has happened before and we called and they were fine with cashing it) This time they are extremely rude and refuse to even call us to verify the check. They tell our customer that they will not cash it and that we have to cut a whole new check. I have worked for banks before and I know this to be false. Your employee was rude, unprofessional and will now cost you a large amount of business. We do not have time to deal with rude hateful people who obviously hate their job. Our business runs on excellent customer service and we will only do businesses with those who share our values. We no longer have the confidence to send checks to our customers for credits or refund or pay our vendors if they will have to deal with your employees. Edit: one of the owners of our company went in today to speak with a manager. Manager told him he would need to wait until all the people in the teller line were helped (in case they needed him) Our owners have decided to close our accounts and move to a credit union instead. Not only do you treat our customers poorly but then you treat the owner of our company poorly. We do A LOT of business with you all. Its a shame this is what it has come down to.

09.2018

Raine

Always nice, always quick ! ! Need a roll of clean pennies? Quick change from small bills to large? THESE GUYS ARE GOOD ! !

09.2018

Raine

Always nice, always quick ! ! Need a roll of clean pennies? Quick change from small bills to large? THESE GUYS ARE GOOD ! !

09.2018

Kristen

Extremely rude customer service. Our company does business with this branch and we cut a check on Friday with the wrong date. (this has happened before and we called and they were fine with cashing it) This time they are extremely rude and refuse to even call us to verify the check. They tell our customer that they will not cash it and that we have to cut a whole new check. I have worked for banks before and I know this to be false. Your employee was rude, unprofessional and will now cost you a large amount of business. We do not have time to deal with rude hateful people who obviously hate their job. Our business runs on excellent customer service and we will only do businesses with those who share our values. We no longer have the confidence to send checks to our customers for credits or refund or pay our vendors if they will have to deal with your employees. Edit: one of the owners of our company went in today to speak with a manager. Manager told him he would need to wait until all the people in the teller line were helped (in case they needed him) Our owners have decided to close our accounts and move to a credit union instead. Not only do you treat our customers poorly but then you treat the owner of our company poorly. We do A LOT of business with you all. Its a shame this is what it has come down to.

09.2018

Kristen

Extremely rude customer service. Our company does business with this branch and we cut a check on Friday with the wrong date. (this has happened before and we called and they were fine with cashing it) This time they are extremely rude and refuse to even call us to verify the check. They tell our customer that they will not cash it and that we have to cut a whole new check. I have worked for banks before and I know this to be false. Your employee was rude, unprofessional and will now cost you a large amount of business. We do not have time to deal with rude hateful people who obviously hate their job. Our business runs on excellent customer service and we will only do businesses with those who share our values. We no longer have the confidence to send checks to our customers for credits or refund or pay our vendors if they will have to deal with your employees. Edit: one of the owners of our company went in today to speak with a manager. Manager told him he would need to wait until all the people in the teller line were helped (in case they needed him) Our owners have decided to close our accounts and move to a credit union instead. Not only do you treat our customers poorly but then you treat the owner of our company poorly. We do A LOT of business with you all. Its a shame this is what it has come down to.

09.2018

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Opening Hours:

Closed Now
  • Monday Closed
  • Tuesday 9:00 AM - 5:00 PM
  • Wednesday 9:00 AM - 5:00 PM
  • Thursday 9:00 AM - 5:00 PM
  • Friday 9:00 AM - 5:00 PM
  • Saturday 9:00 AM - 2:00 PM
  • Sunday Closed

Ratings:

  • google logo
    2.3
    Total votes: 73
    Votes distribution:
    1: 49
    2: 0
    3: 1
    4: 3
    5: 20

Location/Contacts:

Network:

  • Chase Bank Logo
    This place is part of the Chase Bank. This chain has places in other locations.

Popular Hours:

  • Monday:
    No data
  • Tuesday:
  • Wednesday:
  • Thursday:
  • Friday:
  • Saturday:
  • Sunday:
    No data
Place last updated at: 04-09-2022 08:31:13