Best rug store in South Salt Lake, Utah (UT) 2024

Please be forewarned do not order a washer or dryer (or any large appliance) from these guys, especially if you live at the top of a building. I am now having to reschedule over 3 weeks out, for the third time now. Because they've brought the machine to the parking lot but have never had enough people on hand to actually deliver it. I've been told a number of times I have to follow up with dispatch in order to get it delivered, I'm seeing a pattern that they just don't deliver things, they don't ever have enough people on crew even though they've been informed that it's a three-man job a number of times they only ever have a crew of two people on hand. It's just really disappointing to take time out of my week consistently for 3 weeks in a row and still not have an appliance that was ordered almost a month ago. Very disappointed with their customer service and follow through! The photo is of the delivery screen from the guy who came to drop, he was honestly the friendliest person I've dealt with thus far, it clearly states that it's a three-man job yet the only have ever had two people show up for delivery. It is embarrassing that I have to constantly rely on neighbors or take my laundry elsewhere to have it done in the meantime while I'm still waiting for the washing machine that's already been purchased... ~Cortney

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