Best car rental agency in Chantilly, Virginia (VA) 2024

The young lady, Ebony, working here today was very polite and helpful. She immediately acknowledge my arrival when she was busy attending to 2 customers. She looked up my reservation and it was for noon. I arrived a little after 10. She said she will check to see what she can do. She got me an SUV, and got the car cleaned up for me. Ot turned out, the SUV is the Nissan Armada 😱. That's not an SUV! It's a bus!! 🤣 I told her that I dont know if I can drive it too many days because its so big. She arranged for me to trade the bus for a small vehicle on Wednesday morning. Whew! I used this Enterprise location many times because of many unfortunate car situations and the location is convenient. I always use my most reliable body shop, Chantilly Auto Body. Although it has been many years, both companies have been excellent and took care of my car needs. ~Tilly