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Enterprise Rent-A-Car in Chantilly (4530 Stonecroft Blvd, VA 20151)
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Enterprise Rent-A-Car is located in Chantilly (Virginia state) on the street of 4530 Stonecroft Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1703-378-2072. You can get more information from their website: https://www.enterprise.com/en/car-rental/locations/us/va/chantilly-auto-body-165l.html. The coordinates that you can use in navigation applications to get to find Enterprise Rent-A-Car quickly are 38.891124, -77.464730. Scroll down to find out opening hours, reviews and other important information about Enterprise Rent-A-Car.
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Tilly
The young lady, Ebony, working here today was very polite and helpful. She immediately acknowledge my arrival when she was busy attending to 2 customers. She looked up my reservation and it was for noon. I arrived a little after 10. She said she will check to see what she can do. She got me an SUV, and got the car cleaned up for me. Ot turned out, the SUV is the Nissan Armada 😱. That's not an SUV! It's a bus!! 🤣 I told her that I dont know if I can drive it too many days because its so big. She arranged for me to trade the bus for a small vehicle on Wednesday morning. Whew! I used this Enterprise location many times because of many unfortunate car situations and the location is convenient. I always use my most reliable body shop, Chantilly Auto Body. Although it has been many years, both companies have been excellent and took care of my car needs.
04.2022EMPRESS
I was in a rental at this location because my car was being repaired at Jaguar during the time I lost my father so they were not able to reach me I came in as soon as I got back into into town and was threatening with the vehicle being an unauthorized use of the vehicle because they did I was in a rental at this location because my car was being repaired at Jaguar during the time I lost my father so they were not able to reach me I came in as soon as I got back into into town and was threatening with the vehicle being an unauthorized use of the vehicle because they did not they could not receive funds from my card that was on file with them.I am mediately went and paid a balance of $518 and then was told that they red flag me and I could never rent from them ever Troy was very untrustworthy, he first told me everything will be OK once I pay the balance and a new deposit and I did all of those things and still was red flag and not able to rent a vehicle and I live an hour away so it was it just bad just bad customer service insensitive communication I just feel so wrong as a customer. Steve the manager was no better I would not suggest anyone go to rent a car from this location ever . My father passed away and now I’m stuck without a vehicle to get to my doctors appointments and to make funeral arrangements. They are the worst at this location. Very rude, untrustworthy, insensitive to the needs of the consumer. I keep getting one lie after the next. PLEASE DO NOT PATRONAGE THIS FACILITY!!!!!!!!!
10.2020Thomas
One of the worst enterprise locations I have visited. They had more then 7 cars but they only gave me one choice and every time I asked for a vehicle they made a silly excuse for it; Just to not give it to me.
10.2020Dave
My experience dealing with Sara, Steve, and Charles was 100% positive. Came in got the car I reserved and was on my way. When an issue arose a day later, they arranged a swap with another Enterprise location close to my work in 15 minutes. Everyone was friendly and helpful.
10.2019PeppermintPlayz
Shame on you ! This location is not trust worthy. I returned a vehicle in the evening . Next morning I remembered I forgot a small box in the returned vehicle trunk. I called this location early morning , and I gave them exact description of the lost item. He asked me several questions and what’s in the box , I said a ring for my daughter . He kept me on hold for 10 minutes , and then he got back to me saying “We found the box “ but there’s no ring in the box ! “ interestingly , he found the ring pouch from Bloomingdales and all packagings , but the ring has vanished! Meaning it was stolen by someone from the employees ! Shame on you!
10.2019hyun
The worst service ever!!! changed $250.00 on my credit card without notifying me first and put me hold for more than 5 min when I called them to find out what was going on. They should tell customers what they will charge for before making ANY money transactions. NEVER EVER GOING BACK.
10.2019Robert
It was so. I had ordered a 12 passenger van and ended up with a 15 passenger. The company web site listed the 12s as being Fords but I ended up with a Chevy.
10.2019David
Steve, the supposed manager of this location, was rude and discourteous. I would stay away from this location if at all possible.
10.2019Jonathan
Tracy was extremely helpful getting my rental car set up. Made life easy
10.2018Josue
Fastest process thanks enterprise and thanks #Erie
10.2018