Best grocery delivery service in Fairfax, Virginia (VA) 2024

I actually liked the Pan AM Safeway but I will not be shopping there anymore. On 6/24 my car was damaged by shopping carts in the Pan Am Safeway parking lot. The parking lot is on a grade. At the time there were carts all over the parking lot. I spoke to the manager, who told me that Safeway is not responsible, who said he would create an incident in their system, and someone from Safeway would call. Despite me visiting the manager in the store and calling him the incident was never created despite him saying that it was, he would find out what happened, and call me back (which he never did). The incident not being in the system was verified by Safeway customer service and their insurance company. Safeway’s insurance company told me that they have paid these types of claims but they cannot as they can only act on an incident created in the system. Seems to me it is intentional not to create the incident as I will not be recompensed and the management of the store will be free and clear of taking responsibility for the state of the parking lot. Their shopping cart, their parking lot on a grade, and their poor practices in keeping the lot clear of carts resulted in this happening. I think that folks should decide if they want to shop here knowing that Safeway’s parking lot is on a grade, they do a poor job of clearing carts, and you will not be reimbursed if a cart runs into your car. See the uploaded pics and how Pan Am Safeway protects your car while you are spending your money in their store. Look below and see the 'owner' response addressing me as Tracie. I guess the Safeway bot that runs and responds to complaints saying they will help out doesn't do a good job on names. All joking aside. If the 'owner' had read the complaint they would see that I had already contacted customer service. They should be able to get my contact info from customer service as I had numerous conversations and emails with them all to no avail. I will post if I hear back from them but I suspect this is just an attempt to make it look like Safeway cares but really is not going to do anything. ~Michael

This was my first time at the Fairfax area, so I decided to stop here to purchase some groceries. I spent over 20 dollars with the discounts, but that is due to inflation (some items are pricier than others). However, the customer service needs serious improvement. The cashier that rang me up did not acknowledge my presence. No thank you, no "Have a good/great/nice day", etc. Terrible first impression. ~Hilawe