I was a loyal customer to MTR and worked with Marvin for the last 4 years. I went to them for everything from oil changes twice a year to to tire work, and was loyal for several years.
In 2020, I went to them for a wheel bearing replacement which I left my car overnight for. They did that and one other thing for $430. I went to them because I trusted them to do honest work. Now, 2 years later, I find out that’s not what they did. I had to go in again to get my other side’s wheel bearing replaced and went to a place which was half the price of MTR. While I was there, they told me that the wheel bearing MTR had done was already on its way out. I don’t use my car for long drives or anything, so I did the math and it had only been 14,700 miles since I had gotten my wheel bearing replaced with MTR. A wheel bearing should last anywhere from 85-100k miles. You can see the huge discrepancy. Not only did they charge me twice as much as the other place, but did poor quality work and stole my money basically. Upon finding out, I called them to talk it out. They did not pick up, nor return my call even after I left a detailed voicemail. They’ve lost a loyal customer of several years and I am honestly disgusted by their poor work ethic and customer service. I do not recommend this place at all. Services: Tires, Oil change, Wheel alignment ~Mahiyat
auto repair shop