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To: Santrell, did you wake up on the wrong side of the bed since the day you started working here or is it hard to be pleasant to customers? You are effortlessly rude in tone and perception and another customer voiced the same thing without me saying anything. Also, adding a 'PLEASE SIGN IN AT KIOSK' may avoid having to yell at every customer that walks in. I couldn't bear saying this in person because I didn't want to hamper all the others working. Kudos to all other crew and especially to Lisa who maintained excellent customer service and extra pleasant. I'll leave a separate review for her. One star because Santrell. I can't imagine how she is outside of Labcorp. ~Natasha

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