Best auto parts store in Richmond, Virginia (VA) 2024

I have not gotten any services from the Auto Center besides oil changes and I have had relatively good experiences each time. With that being said it depends on which employee you speak to. There is one employee that is absolutely amazing I believe her name is Cassandra. If she is working on the day you bring your vehicle in then your experience from a customer satisfaction will be an AWESOME experience, she is the best. I wish I could rate her alone because it would be a five star review but unfortunately she is just one person, therefore the rating drops. I will continue to support the auto care portion of this Walmart but if it wasn't for this employee I don't think I would continue giving them my business. Lastly, if your in a hurry this is not the place to bring your vehicle. ~Troy

Morgan was condescending, seemed reluctant to look up information or even to write down information I needed to get the battery from another store location. She had an attitude and was rude. ~Jamaica