I'd give negative stars if I could. The service has gone completely down hill, and that's being generous allowing for pandemic staff shortages. Today I waited in line for about 5 minutes just to order, once I got to the speaker I was told they'd be right with me. No problem, it was lunch time, but then I waited at least another 5 minutes all the time listening to every word said for the cars ahead of me because the microphone was left on. I ordered a kids meal and 2 #3 chicken nugget meals with a large coke and bbq sauce for one and ranch and a large sweet tea for the other. I'm then told "I ain't got coke pick something else" so we chose root beer. At the window I got the drinks and one meal and a kids meal was when I didn't leave was told I was done. I said " I should have one more chicken nugget meal" and was told I would have to pull up. Almost 5 more minutes later someone brought out the bag. When I got home 20 minutes later the I had 1 chicken combo, 1 kids meal, and the bag I waited for which contained 8 nuggets, no sauce, and the tea was unsweetened. Honestly this is beyond poor service, the receipt was correct and I certainly was charged for everything but clearly it's too difficult to pay attention to what is being served. I go there from time to time because there's not many other choices and it's something every time but this is over the top. The ONLY positive is the young man who collected the money, he is always polite and professional, even when you hear nothing but chaos in the background. I did attempt to call but no one answers, the management should be embarrassed by this mess. ~Chris
fast food restaurant
hamburger restaurant
restaurant