Best greeting card shop in Ruther Glen, Virginia (VA) 2024

The worst customer service ever! My daughter and her girlfriend went to send 1500 dollars for me to my mom via money gram. JASON the manager on duty was very rude and unprofessional. I had to meet my daughter at the CVS to give her more money to complete the transaction. The gentleman first checked every single 50 and 20 dollar bill that made up the 1537, fine. The cash register displayed 1537 due. He put the money in the cash drawer and printed us a receipt that said 500 dollars with a 37.00 charge. I refused to accept that because it didn't match the amount of money we had just handed over. He said there's a reference number on the receipt call them to figure it out, I don't know what to tell you. (YOU DON"T KNOW WHAT TO TELL ME!! I WAS LIVID) He went on to say "you can cancel it" I said, "yes cancel it and give me my money back". After he returned my money, a light went off in his head that maybe now his register would be short. Here's when the attitude disappeared and all of a sudden he was polite now. He said, "wait can I call my manager," as we were standing there counting the money. He brought the receipt back out and said look the printer just didn't print the 1 in front of the 5 (I guess I looked like a damn fool to him) I ignored him because at this time I was over him, and the damn judgement. He got her on the phone and walked out to me handing the phone towards me to talk to the manager. I told him just what he told me. "there is a reference number on the receipt call them, I don't know what to tell you. Next time I bet you won't racially profile my family and mistreat us. If you don't like helping African Americans don't work, we're not going any where! Look at the receipt and tell me if the printer missed printing the 1 in front of the 500 in all 4 instances? BS ~Luciania

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