Best auto repair shop in Burlington, Washington (WA) 2024

The parts person was complimentary driver in am. He didn't take directions so went beyond my drop off point. I had to ask to be let out. I had to walk to work, and was late because of this. Another time, they didn't get my oil plug in correctly. All the oil emptied out. I missed hours of work. They admitted their mistake, but it cost me wages and left my elderly clients without care that day. Was managed better under Mr Sims. RIP Otherwise, they have done a good job servicing my car. ~Mikki

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