*update: no hard feelings (except that my hair is still way shorter than I ever wanted and it’s taking forever to grow) but don’t waste your time calling the great clips customer service line. Nothing will come of it and you’ll just be wasting your time. As the customer service rep suggested below, I called and was on hold for awhile, so opted to email. I got a reply saying someone would get in touch with me— no one ever did.
Oh man, what a hatchet job on my hair. Normally I go to Vanity salon, but I couldn’t get an appt for four months so tried here. I asked for a trim and I asked for them to maintain the subtle layers I already had. What I got was a weird over-grown mullet. Needless to say, I’m horrified and I have an appt in one week at a different salon so they can fix this mess. I’m sure if you're just looking for a super-basic blunt cut, this place is fine. Also, I’m sure it depends on the employee you get. I had an appt with Viktorya. Hope this helps! Service: Haircut ~Erika
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