Best pizza restaurant in Kennewick, Washington (WA) 2024

Quality of Food: 10/10 Food was hot, fresh and tasty,and had very respectable presentation and was accurate in description and items present. Quality of Staff: 2/10 Staff was nice enough, but it took twenty five minutes to get my order and there wasn't but maybe one other order in that 25 minutes. I tipped the guy who I thought was preparing my order really well and then he went off shift before my order was finished, and it was just kind of disappointing. I felt like they didn't value the customers and no one was even that friendly. When I first got there I thought that I had maybe sent my order to the wrong store and after he couldn't find my order in the computer and I mentioned that I was not from the area and had no idea where any other stores were in the area he didn't offer to call any others or help me in any way figure out where my order was and it turned out it was something I could easily fix and I figured it out but he could have put in some effort into SOMETHING to help me. Def not gonna be my go-to Pizza Hut in that area. I appreciate even the tiniest effort at acknowledging that I have a pulse and am a human among humans, a skill that I think should be required of people working in customer service. If you don't like working with people, don't. You aren't the only one that is miserable about it. Ease of monetary Transaction: 2/10 Tried to pay cash but there was no till so could only do a card transaction which was fine but like what food service place doesn't have a till up front? Overall: 5/10 at best. Also I don't believe they were wearing uniforms, at least two out of the four weren't. So, meh. Bittersweet at best. Love their menu and food, but enough is enough. 6 ~Leena