Best car rental agency in Kent, Washington (WA) 2025

Worst rental experience I've ever had. They reserved the wrong type of vehicle after telling them multiple times I need a pickup (like an F-150), instead they set up a 24 foot box truck! Trying to contact them by phone is absolutely ridiculous, you spend 5 minutes going through a phone tree and when you finally get the option to talk to a person it disconnects you EVERY time! Unbelievable frustration dealing with this location and Hertz in general. I only used them because our insurance directed us to them. I've never had an experience like this dealing with Enterprise and I will never recommend Hertz to anyone I care about. If I could give zero stars it would be more accurate. ~Mike