Best van rental agency in Kent, Washington (WA) 2025

I visited this location this past Sunday 7/31 and can I say that the Rep at the counter Vicky Thompson was AMAZING.! She was so nice and courteous and she went the extra mile not just for me I observed her with other customers as well and she kept a smile on her face. We all know that EXCELLENT Customer Service is hard to come by these days but she was everything! They were pretty busy but she assisted multiple customers at one time making sure all of our needs and concerns were met. I have a kind of small car and had to get some larger boxes and I wasn’t sure if they would fit she offered to help me and we got all those bad boys in the car like magic. Uhaul she needs to be a trainer for all your new hires because honestly a lot of your reps are rude and disengaged heck make her a MANAGER you all have a true DIAMOND in her she’s a Rock Star!!! ~desiree

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