Best bank in Vancouver, Washington (WA) 2024

Was interested in consolidating credit card debit into a No interest card for the first 12-24 months. The teller did not fully explain the implications of the card that he applied me for, most specifically he did not explain that with balance transfers there is a 3% fee attached depending on the amount transferred. In my case a few of $122 was charged and the full amount on the card was not transferred eliciting multiple transfers and multiple fees onto this new card . In addition, he failed to explain that i would be unable to transfer my balance on my cash back US Bank Visa to the new platinum US Bank Visa or another words US Bank does not allow for internal credit card transfers. this is a problem as I basically was tricked into opening up another card when my intention was to eliminate them. ~Nikki

An excellent visit to Wells Fargo. My teller, Jesse was extremely helpful and pleasant. He addressed every concern I had. Having to replace my card, he reminded me about the digital wallet available for online banking. Overall, I was very satisfied when I left. By the way, I came in on a Saturday just before closing, yet everyone looked happy and professional ~John