Best cell phone store in Madison, Wisconsin (WI) 2025

Ernesto was so kind and patient trying to move all the data from my mom’s ancient android to her new one. 10/10 least terrible experience I’ve ever had at a US cellular. Give Ernesto a raise. ~Tierney

Awesome service today by Dillon (the younger)...Sounds like a Viking Name! He helped my very nervous 80 something mom replace her ancient 3g flip phone with a new 4g model. Her phone was so old it did not have a sim card to transfer the data. He called the customer service team and got the transfer done with no change to her prepaid plan. She was very happy and relieved that she could keep using an "old folks phone". Thanks, Dillon - you are amazing! ~Amy

My advice never come here, a great phone the iPhone X we had fixed here after 2 years of working fine. The owner tells us it will be good as new after he is done. after we choose the expensive screen option. He also adds a “free tempered glass” screen which makes me think he knew the screen was not reliable. After 1 week the phone was dropped and didn’t crack the tempered glass but cracked the new screen he just put on. The 2 years I had this phone from the factory nothing was wrong at all only after 2 years I dropped it on the back and you couldn’t see anything. Either his product is faulty or his work is. I do not believe this guy is very honest in his work and it’s obvious because he does not stand by or backup any of his work. This place should be 0 stars do not come. ~Kane