auto repair shop
Closed Now
Santos Automotive Center Inc in New Orleans (2637 Conti St, LA 70119)
About:
Santos Automotive Center Inc is located in New Orleans (Louisiana state) on the street of 2637 Conti St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1504-822-7658. You can get more information from their website: http://santosautomotivecenter.com/. The coordinates that you can use in navigation applications to get to find Santos Automotive Center Inc quickly are 29.967837, -90.084371. Scroll down to find out opening hours, reviews and other important information about Santos Automotive Center Inc.
Have you noticed incorrect information? Contact us and send us the details!
Available amenities
Amenities
- Mechanic
- Toilets
Offerings
- Oil change
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
Unavailable amenities
Santos Automotive Center Inc doesn't have any unavailable amenities.Categories
Tags
FAQ
Are the opening hours of Santos Automotive Center Inc up to date?
Is the place part of a chain store?
Santos Automotive Center Inc is my place. Can I manage it?
What categories is Santos Automotive Center Inc listed in?
How is Santos Automotive Center Inc rated?
What is the address of Santos Automotive Center Inc?
How to Get in Touch With Santos Automotive Center Inc?
Cheryl
My dad was a mechanic so I'm comfortable around automotive shops. The smell reminds me of my dad. I asked for something unusual (attaching a Flying Goddess hood ornament). Two shop owners told me no. But when I called Santos Shop, I was greeted by a welcoming voice who listened to what I was looking for. She said, "Well, I don't think we've done that before, but, swing by and we'll take a look." I did and they looked and took on the challenge. The owner, Arturo Santos reminded me of my dad. He was guiding his four bay mechanics but also taking on jobs himself. And he took on mine. He said he would do it for an insanely low price and I accepted. He then said he can't do it for another two hours because others were ahead of me. I came back in two hours and Arturo got to work. I could see the job was taking longer than he thought (the hood was double paneled), but he didn't give up. I paid double the price he originally told me and slipped him a tip. I will be back.
10.2022Dallas
This place came highly recommended and for good reason. After going to several other shops in town who wouldn’t even take a look at my vehicle, the owner here was able to diagnose and find a simple fix the same day. He even offered to give me a ride in his car to go get the part. I can’t praise this place enough. My experience was fair honest and delightful.
10.2022Sheena
This place came highly recommended by not one person but a few. I guess the color of my skin determined how I would be treated. Anyway I dropped the car off July 1, 2022and they said they were backed up so give them two weeks. I was fine with that. The service didn’t go wrong until the end. Tuesday I was informed I need two (2) fuel injectors. I guess because I’m a woman I was quoted a hard price. $200.00 per injector and $200.00 for labor. At that point I had my husband meet me there and quests what pricing changed dramatically. $130.00 each or find your parts and pay for them yourself. So we drove around for hours finding the parts and dropped them off that same day. I gave them two days before I called back. So Thursday I call and they say your car is ready. They had to call back with final pricing that took a while but they called. I drove the car home a few miles away. The next morning I start the car and the whole thing is shaking. I take it back and tell them see what’s wrong. I get my nails done and go back maybe 45 minutes later. Thinking they still need time to check it out I waited. But the owner came out and said the problem is the other two injectors need to be fixed. My problem is it took them almost two weeks to tell me what was wrong in the first place and it only took them less then an hour, and hadn’t had the car more then 24 hours to tell me the other two fuel injectors were bad. The solution: find two more injectors and we will only charge you $100 more. My problem is you had the car for 20 days so what was another couple more to make sure it was fixed one time. Just because I am a person of color does not meant that I don’t have the ability to pay. I would not do business with them ever again. Now I question if they really fixed what they said they did. Will find out Monday from new mechanic. Waste of time and money….. Service: General repairs & maintenance
08.2022Gleam
Had fuel pump replaced on my F150 at Santos Automotive about a year ago. Tow truck dropped it off on a Thursday, drove it home Friday. When Santos called the next day and said my truck was ready, I was not expecting them to repair my truck that fast. Not one problem with my truck since then. Good mechanic shop and they work fast.
08.2022Simon
This shop, unfortunately, came recommended for a previous car. They seemed straightforward and honest so a brought my car to them to diagnose a starting issue. They figured there was a cable issue and fixed it, no issue. However, when I called to arrange pickup, I was told by Tracey, the desk woman (there are two, the other woman is very kind) that the car was “undriveable” and that I needed a new engine. I went the next morning and was told that I “needed a tow” to get my car, by Tracey, who said she “never told me the car was ready to be picked up.” The head mechanic came out and, after speaking to him in Spanish, I found out the “undriveable” condition was a compression issue in one of the cylinders (but a minor one). [I have since had the car looked at by another mechanic and the compression issue was a result of a bad test.] Then, when I got into my car to drive it home, I found there was a drinking straw (like from McDonald’s) shivved into the dashboard. When I pulled it out, my pop up headlights started immediately moving haywire and couldn’t be stopped. This was NOT an issue when I brought the car in. When I brought it to the head mechanic’s attention, he said “not my issue” and I eventually had to leave the car until the following morning for them to fix the issue. The headlight issue has come back since I picked up the car and I’ve had to fix it myself. Additionally, my radiator reservoir, which was functional before, is now cracked and was clearly patched with incorrect sealant. Overall, this shop is uncommunicative, inconsistent, and caused me more issues than I brought mom car in to fix.
08.2022Daphne
I’m having issues with the electrical system of my car so this morning I called santos to see if they could fix it. A woman answered the phone and was extremely rude. She told me to go ahead and get my car towed in, so I asked her when would a mechanic take a diagnostic look at my car after it was brought in. She responded very rudely with lots of sighs that she could not tell me that until I brought my car in. I’ve talked to many other auto shops and they have all been able to give me an appointment time. Why would I bring my car into a shop with zero time frame of when it would get looked at? So I told her kindly that I would call back if I decided to bring my business there and she responded with a very rude “yeah” and hung up the phone. Definitely not bringing my car to santos.
08.2022Tammy
I went to Santos to fix my AC system. When I dropped my car off, they said it would take one day but after 2 days I called back and they said the main AC repair man was not there and it would take up to two weeks, so I took my car back. That’s fine, because I understand that they may be understaffed. BUT! When I opened the hood to check if they did anything, I found that they stripped the AC compressor wire instead of using a probe to safely check it. This exposed the wires to the environment, which led to the frying of my AC computer ($300 repairs!!!) They also snapped my plastic cover in my engine bay. They also removed the AC service valve caps and did not put it back. I did not get charged for their “troubleshooting” but they did more harm than good, and I had more to fix when I went to another mechanic. I don’t expect this kind of work from a AAA certified automotive shop. I am very disappointed. Service: Air conditioning
07.2022Taylor
The team at Santos truly takes care of you. They are honest and do great work. This is why we continue to take our vehicles here for service. Mr. Santos still drives your vehicle to make sure the work they did is correct before you are called to pick up. It's nice to see people still take pride in what they do and care about the customer!
07.2022Leland
I was turned away due to the racism of the “employee” because, I am a black man with dreads. Her words were “we don’t work on those kinds of cars, the ones with the v8?”. How’d you know If had a v8! I had never said what size motor was in it. I was told it can be looked at in about 2 weeks and that’s when she came in with her remarks. It’s a old American made muscle car who doesn’t work on American cars? Beside foreign car, that need special tools. DONT SHOP/SPEND MONEY HERE. All people are the same. All money is the same in the states. Your lost their gain.
07.2022Bernard
I have visited the shop in the past with 2 different vehicles with good results , after getting my vehicles back. But trying to get your vehicle their now takes a miracle. They are so back up with cars . I should know I've been trying for 2 months now. So if you are waiting. Good luck.
06.2022