Best auto repair shop in New Orleans, Louisiana (LA) 2024

So my father brought a truck tire to Southern for a valve stem replacement yesterday. My father knew the valve stem was bad and told the service man. Upon picking up the tire today, the service man advised they had changed the valve stem and did not charge us. Upon arrival back to the house, after jacking up RV, and taking multiple tires off, my father sprayed the valve with soap water. The soap water showed the same bad leak, which meant they lied to us and did not change the valve stem. Long story short, Southern Tire sucks big time and they wasted our day. Go to Goodyear across the street. Way better service. ~Joseph

Mitchell THANK YOU for going out of your way to give great customer service to me and my family. You took time to follow protocol to confirm all that was needed for our vehicle and helped give me peace of mind with the safety of our vehicle for my baby! You've been kind, detailed in communication and able to answer all my inquiries and I love the speed that you move to get things done!!! NTB you came in "clutch" ! ~Belinda

This place came highly recommended by not one person but a few. I guess the color of my skin determined how I would be treated. Anyway I dropped the car off July 1, 2022and they said they were backed up so give them two weeks. I was fine with that. The service didn’t go wrong until the end. Tuesday I was informed I need two (2) fuel injectors. I guess because I’m a woman I was quoted a hard price. $200.00 per injector and $200.00 for labor. At that point I had my husband meet me there and quests what pricing changed dramatically. $130.00 each or find your parts and pay for them yourself. So we drove around for hours finding the parts and dropped them off that same day. I gave them two days before I called back. So Thursday I call and they say your car is ready. They had to call back with final pricing that took a while but they called. I drove the car home a few miles away. The next morning I start the car and the whole thing is shaking. I take it back and tell them see what’s wrong. I get my nails done and go back maybe 45 minutes later. Thinking they still need time to check it out I waited. But the owner came out and said the problem is the other two injectors need to be fixed. My problem is it took them almost two weeks to tell me what was wrong in the first place and it only took them less then an hour, and hadn’t had the car more then 24 hours to tell me the other two fuel injectors were bad. The solution: find two more injectors and we will only charge you $100 more. My problem is you had the car for 20 days so what was another couple more to make sure it was fixed one time. Just because I am a person of color does not meant that I don’t have the ability to pay. I would not do business with them ever again. Now I question if they really fixed what they said they did. Will find out Monday from new mechanic. Waste of time and money….. Service: General repairs & maintenance ~Sheena

Raphael is a solid dude and has always taken care of any issue I have ever had. I will only take my car here because I trust him and his crew. He is a very experienced mechanic and I have never had any reason to doubt coming here. Raphael is the best! ~Melter