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Capital One Bank in Clinton (8845 Branch Ave, MD 20735)
About:
Your health and safety are our top priority. To minimize health risks from coronavirus (COVID-19), we are temporarily closing select branches. Customers will be able to access ATMs at any branch that is currently open. ATMs in external vestibules will continue to be accessible 24/7 as usual, even if the branch or Café is closed. You can also access our ATMs at select Target® locations.
Capital One Bank is located in Clinton (Maryland state) on the street of 8845 Branch Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1301-877-7002. You can get more information from their website: https://locations.capitalone.com/location/branch_61313/?external_id=ENTSOC_YX_YextRetail_Profile_0101. The coordinates that you can use in navigation applications to get to find Capital One Bank quickly are 38.767749, -76.890162. Scroll down to find out opening hours, reviews and other important information about Capital One Bank.
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Available amenities
Accessibility
- Wheelchair-accessible car park
Gary
Long line. Capital One needs to reopen some other locations.
10.2022deborah
They have the in and out line in one area. There is no space so you have to get close and personal with strangers to do your transaction. I like that they still have hand sanitizer available.
10.2022Kenny
They should close the doors the couple of people that work at the desk do not know anything about banking They keep saying you need this and that and they are wrong after going here so many times I gave up went to the capital one crofton location I was in and out in 10 minutes it's crazy I have to go to crofton to do my banking when I live 10 minutes from the clinton location but they have no one in charge and the guy that is there smiles and lies to you it's time to close this account out and I will go to crofton to do it they would be confused in Clinton
09.2022Vernon
I love Capital One. That's all I can say
09.2022Marx
Al got a bad customer service, I made a deposit since Monday and still ain’t get my money after 5 business days. Horrible bank
08.2022Frank
This is a wonderful bank. The staff are friendly and helpful. I enjoy visiting this branch each and every time. Keep up the good work. - Frank Dent/ FDENTCONSULTING
11.2020THOROBREDZ72
Need to improve tellers customer service skills. I received a lot of attitude for simply asking to look up an account holders account number so I could make a deposit. Even though you update a banks appearance, the customer skills must follow suit as well.
11.2019Sam_
BE AWARE. No Privacy, Safety is in question for customers. I recently opened an account online, wanting to venture out to another bank besides the credit union. After research I said let me give Capital One a try since they have quite a few branches near me. With my recent visit to this branch (Clinton) I did not have any privacy during my interaction/transaction with the teller. The line is so close to you that your transaction can be heard clearly and seen by any persons standing in line. I was depositing a large sum of money by check and could not do so because I needed a different type of account and document. This was understandable and was not an issue. The issue came when the teller exposed my check by holding it up where as the folks in the line could view. They could also hear the conversation about the check and drposit. A guy in the line made a statement to us, “I’m an accountant if you need help.” I say, “No thank you we have an accountant.” I turned back around to the teller and he made another statement, “If you did they should of told you what you needed.” Immediately, I felt uneasy and uncomfotable being in this bank. I wanted to get to my car and away as fast as posdible. Why is this questionable stranger in my conversation/transaction with the teller? And being confrontational with me about my transaction and me simply saying, “No thank you!” I did not finish asking questions to the teller to get the proper paper work to move forward due to lack of privacy, safety and security. The bank may not see this as an issue but this is a major issue. This can cause folks to be targeted for robbery. When you leave this bank and have a person in the bank with potential ill intentions such as following a person out the bank, following them to their home or anywhere to rob them the bank will never know. Why because this did not happen at the bank and will not be linked back to the fact that personal account information such as balance, deposit and transactions are made untentionally public to those folks in the line with you. The bank has security protocols for themselves and transactions I’m sure. But, there needs to be a customer’s security protocol in place, as simple as providing privacy during teller interactions. I think the bank should really reconsider their layout to prevent the potential robbery or harm to customers outside their branch, give customer a sense of security and privacy while interacting and conducting personal transaction with the teller. MOVE THE LINE BACK FURTHER or if can’t change layout leave the line at the door or better yet CLOSE this specfic branch.
11.2019April
Would give 0 if I could. Everytime I come here they have a long line & not enough tellers. Every single time. Doesn't matter what time or day. I take the company deposits here regularly and they force me to provide my personal social security number. This is appalling that I am supposed to write down or say my social in a full lobby EVERYTIME for a bank that isn't even mine. Unacceptable.
11.2019Charles
I came in the bank to cash a check. But seeing and enjoying the atmosphere and customer service from James Booker i choose to hear and open up an account with the bank. I like what i saw and heard from James and was excited about the direction Cap 1 is headed.
11.2017