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Advance Auto Parts in New Carrollton (8445a Annapolis Rd, MD 20784)
About:
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Advance Auto Parts is located in New Carrollton (Maryland state) on the street of 8445a Annapolis Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1301-918-8435. You can get more information from their website: https://stores.advanceautoparts.com/md/new-carrollton/8445a-annapolis-rd?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap. The coordinates that you can use in navigation applications to get to find Advance Auto Parts quickly are 38.956791, -76.869321. Scroll down to find out opening hours, reviews and other important information about Advance Auto Parts.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Recycling
- Batteries
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Unavailable amenities
Advance Auto Parts doesn't have any unavailable amenities.Categories
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FAQ
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Billy
Really quite racist. If you aren't Hispanic they avoid you for as long as possible.
11.2022karla
Cashier was on a video call while working with me. It was very very confusing because he was talking to a love interest which lead to him seeming to say some very inappropriate things to me. I would recommend trying to find an alternative to this store
06.2022KirstenB
Worst experience and I've been coming to this advance auto for years, staff is walking around, not helping customers, I stood in line for 15 minutes before someone from the back came up
05.2022Gregory
They always let me know up front if they had what I was looking for. No stumbling, no guessing.
05.2022Dawn
The cashier was on his phone the entire time but he did get me the oil filter I needed,was so busy on his phone,almost forgot to give it to me..I told him thank you twice before leaving,no response.That phone call was much more important then customer service so I'll stick to the location by my home
01.2022Mechia
I wish there was a zero star to give to the worst customer service I have ever had my whole life plus the dishonesty that goes on in there. I bought oil for my car and I was sold a used oil( as black and dirty as you'd imagine. When I went there the response I got was beyond my control. They refuse to refund my money and guess what, I left with no refund. I hope they improve on management/customer care. Never setting my foot in that place ever
11.2021Kia
Jose helped me gather everything I needed, very good customer service. Notified me of the specials going on with some of the items I needed, Even walked my bags to my vehicle for me, bcse he seen I was pregnant and items looked quite heavy. Came back to exchange an item he did so very quickly and solved the issue, I had forgot to tell him the info of a item, which he handled. There was also a disgruntled, frustrated customer there as well,who he handled with pure professionalism. He and the woman(didn't catch her name) on shift, were very nice and efficient.
11.2019Charlene
Parts not delivered as promised which made it very inconvenient to arrange repair of vehicle. Assured that parts would be available the next day. Parts did not arrive until late evening two days later. Some staff were helpful while others were not properly trained to perform computer orders or to look up parts.
11.2019Kevin
I bought some rotors, brakes and brake grease online to do my wife rear brakes and the customer service I received was top notch. I made an error on my online pick-up order and had to make multiple adjustments. Not only was the female that helped me polite but she went out her way to ensure my order was fixed. The brake have been done (DIY) and I feel like I made the correct decision buying my parts from this location.
11.2018j
The front counter staff members are incredibly friendly. I am guessing this young lady is a manager (different shirt) was also very helpful. She was helping the rest out with various tasks, and explaining things to them more like a teacher than a "boss". Very cool. As far as my visit, I was picking up some commercial items. They had everything on hand. Awesome!
11.2018