cell phone store
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AT&T Store in Greenfield (333 Federal St, MA 01301)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Greenfield (Massachusetts state) on the street of 333 Federal St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14137747100. You can get more information from their website: https://www.att.com/stores/massachusetts/greenfield/122016?source=E-g2s10000000000L&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 42.601832, -72.592620. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
Jean
I have to share that the staff of the Greenfield Ma AT&T store went above and beyond today to help my mom. Her phone stopped working while traveling. Your helpfulness to restore her service was above expectations. Thank you!
08.2022Jean
I have to share that the staff of the Greenfield Ma AT&T store went above and beyond today to help my mom. Her phone stopped working while traveling. Your helpfulness to restore her service was above expectations. Thank you!
08.2022Catharina
Staff was amazing helpful and patient. They both took their time answering all my questions and didn't make me feel rushed or pressured to buy anything. It was a pleasure to work with the both of them.
07.2022Catharina
Staff was amazing helpful and patient. They both took their time answering all my questions and didn't make me feel rushed or pressured to buy anything. It was a pleasure to work with the both of them.
07.2022Donald
Karoline was very helpful and resolved the reason for my visit. I enjoyed the bubbly personality and how the transaction went. Karoline seemed like a pro until we got to talking, I found out that Karoline is new that absolutely blew my mind. Thank you for your hard work.I'll be back to work with you for my kids lines in the future.
06.2022Donald
Karoline was very helpful and resolved the reason for my visit. I enjoyed the bubbly personality and how the transaction went. Karoline seemed like a pro until we got to talking, I found out that Karoline is new that absolutely blew my mind. Thank you for your hard work.I'll be back to work with you for my kids lines in the future.
06.2022Robin
Austin was really helpful with setting up my phone. He was patient and understanding during the process. I was going to switch carriers but I'll keep at&t for the direct customer service.
03.2022Robin
Austin was really helpful with setting up my phone. He was patient and understanding during the process. I was going to switch carriers but I'll keep at&t for the direct customer service.
03.2022Christa
Jiro R was great to work with! He was patient, explained everything really well, and helped save my family money on our plan. I will definitely go to the AT&T Store in Greenfield again! Thank you, Jiro!
08.2021Bob
ATT asked me to share my experience, and I'm happy to. I will never go to their Greenfield store again and I want them to know that franchise stores like this give them a bad name. I went for a simple task and they said they had to cancel my current account and rebuild it from scratch. It took 3 hours with many calls to ATT Support that generally resulted in a lot of shoulder shrugs. The manager gave very little help to the junior clerk who struggled to help us and mostly hid out in the back room. Why he did not step forward to assist was baffling. We had to pay $300 to complete the task but no one knew why. The new account they built for us, with no change in phones or tablets, was forecasted to cost almost $250 more per month than our original account. We went down to the Holyoke store where they have competent staff and they will help straighten it out. I clicked one star above only because I could not post this if I did not click any.
08.2021Helen
Went in today to buy two new phones. Was helped by Jiro who was amazing! He helped me find a case for my new phone. Transferred the data from my husbands phone. He put on the screen protectors flawlessly. His manager Isaac continued his training, as he was helping us, without much interruption from our transaction. Great overall service as usual! Thank you Jiro!
08.2021Marion
I have come into this store 4 times to get information, and make a decision, about getting a new iPhone. Yesterday my husband and I came in and bought new iPhones for each of us. Jiro was the employee that helped me each time that I was here. He has been SO helpful, friendly and more! I very much appreciate that he was who we bought 2 iPhones from since he is such a great employee! Thank you, Jiro!
08.2021Sheryl
I usually hate going to AT&T because in the past it has taken hours to complete transactions. I was in and out with everything I needed in less than an hour AND the customer service was great. Isaac was awesome to work with!
08.2021Christa
Jiro R was great to work with! He was patient, explained everything really well, and helped save my family money on our plan. I will definitely go to the AT&T Store in Greenfield again! Thank you, Jiro!
08.2021Bob
ATT asked me to share my experience, and I'm happy to. I will never go to their Greenfield store again and I want them to know that franchise stores like this give them a bad name. I went for a simple task and they said they had to cancel my current account and rebuild it from scratch. It took 3 hours with many calls to ATT Support that generally resulted in a lot of shoulder shrugs. The manager gave very little help to the junior clerk who struggled to help us and mostly hid out in the back room. Why he did not step forward to assist was baffling. We had to pay $300 to complete the task but no one knew why. The new account they built for us, with no change in phones or tablets, was forecasted to cost almost $250 more per month than our original account. We went down to the Holyoke store where they have competent staff and they will help straighten it out. I clicked one star above only because I could not post this if I did not click any.
08.2021Helen
Went in today to buy two new phones. Was helped by Jiro who was amazing! He helped me find a case for my new phone. Transferred the data from my husbands phone. He put on the screen protectors flawlessly. His manager Isaac continued his training, as he was helping us, without much interruption from our transaction. Great overall service as usual! Thank you Jiro!
08.2021Marion
I have come into this store 4 times to get information, and make a decision, about getting a new iPhone. Yesterday my husband and I came in and bought new iPhones for each of us. Jiro was the employee that helped me each time that I was here. He has been SO helpful, friendly and more! I very much appreciate that he was who we bought 2 iPhones from since he is such a great employee! Thank you, Jiro!
08.2021Sheryl
I usually hate going to AT&T because in the past it has taken hours to complete transactions. I was in and out with everything I needed in less than an hour AND the customer service was great. Isaac was awesome to work with!
08.2021Owen
I’ve bought several phones here and the service has always been great. It’s nice having access to a store that isn’t 35 minutes away. All the staff I’ve worked with have been great, ESPECIALLY Isaac. Isaac takes customer service to the next level, and I hope I always get him as a customer rep. He really makes the experience that much better.
08.2019Owen
I’ve bought several phones here and the service has always been great. It’s nice having access to a store that isn’t 35 minutes away. All the staff I’ve worked with have been great, ESPECIALLY Isaac. Isaac takes customer service to the next level, and I hope I always get him as a customer rep. He really makes the experience that much better.
08.2019