sporting goods store
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DICK'S Sporting Goods in Worcester (541E Lincoln St, MA 01605)
About:
Sporting goods chain with equipment, apparel & footwear for athletics, outdoor recreation & fitness.
DICK'S Sporting Goods is located in Worcester (Massachusetts state) on the street of 541E Lincoln St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1508-595-9808. You can get more information from their website: https://stores.dickssportinggoods.com/ma/worcester/151/?seo=localpack. The coordinates that you can use in navigation applications to get to find DICK'S Sporting Goods quickly are 42.292957, -71.770693. Scroll down to find out opening hours, reviews and other important information about DICK'S Sporting Goods.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Unavailable amenities
DICK'S Sporting Goods doesn't have any unavailable amenities.Categories
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Damian
They didn't have the size I needed. They called blackstone got it over there. Good customer service. Clean store. Knowledgeable about their products.
10.2022M
If I could give ZERO stars I would. I typically avoid this location as much as possible. I had only an hour of free time this week to do an exchange on a defective item purchased on 5/6, gifted on 5/10 and used 2x on 5/15 to break. No manager would come help me or the young girl trying to assist me. She realized an easy solution would be to return it and mark it out as defective. It hadn't been 2 weeks yet and still within the 30 days of purchase. Several managers, after she requested they come talk to me, just barked over the walkie that they can't help and I need to call the manufactures 800 # which was not provided. Disgusting customer service by these managers. I work in healthcare, we are all hurting after the pandemic I get it but enough of the excuses. I train health center staff in customer service. Trust me - their jobs are WAY more difficult than these managers at the Worcester location working for a retail sport chain. It was a very simple decision that each manger has the right to override. They aren't making life and death decisions here. Someone needs to train the managers of this location better in customer relations and support. When I walked out, team members apologized and said the managers suck and I said they SURE DO. Disgraceful and this corporation should be ashamed that their staff and customers do not feel supported but their "top players". I will never go back to this location and will make the time to drive 40 min to Northborough or Millbury where they are EXCEPTIONAL EVERY GOD DAMN TIME. I will also continue to share the horrible performance these managers continue to give year in and year out (I have had issues here in the past) with EVERYONE I come into contact with.
05.2022Roger
Great last minute sports store. Not alot of youth selection. But great store.
05.2022Andy
Friendly service in shoe department and sporting goods. Great store!
11.2021Teri
My 14 year old son and I visited Dick’s Friday evening in search of matching hoodies for him and his girlfriend. We found a great selection of north face hooded sweatshirts and bought two. At the register Michael handled our transaction. Being a scorecard member that doesn’t come in too often, I asked if there were any coupons available that I should search my inbox for. He was extremely helpful and patient as I looked. It’s very refreshing to have a great customer service experience like I did. I never found a coupon that could apply, but I left feeling like I somehow got lucky. Thanks for the great attitude Michael. Keep up the good work and we’ll definitely be back in!
11.2021DR
Connor was professional, courteous, friendly and well informed. He went above and beyond in helping me find the right gloves. Also, he knew exactly what to when I had to make an exchange for a different size. Connor truly is an asset to your organization.
11.2021Ducki
Very very lit bro, copped some new shoes 🔥
11.2021Shannon
Decent size location; great parking. My son is a lefty baseball player & this is THE FIRST store we've ever found a first baseman AND catcher's gloves! We've only seen them online previously & were hesitant to buy without checking it out in person first. Great prices, too. Thank you!
11.2018Jason
Was there 15 minutes, never found a sales associate for help. Tried multiple areas, no one in sight, on a Saturday afternoon. Very little kids gear (Pats, Sox, etc) and what they had was $80. For a jersey for a 6 yr old. No thanks. Went to Target, big selection, $25. Avoid for kids. Store is geared towards adults with cash to burn, prices are ridiculous unless on sale.
11.2018Keith
What a joke. Purchased a bike online then get an email saying it's ready. When I get there it's not put together. The sales guy says you want it in the box or do you want me to put it together. I said to build the bike and he says 15 minutes. I tell him that I'm going to grab lunch and he says it'll be done when I get back. Thirty five minutes later I return and speak with the assistant manager Robin. She says it's not done and that it'll be at least an hour. I said that's not what I was told. She said he's finishing it up now. I wait another twenty minutes while she's just sitting and socializing and ask for a status update. She calls the tech and he responds "I'll get started on the bike soon". I was pissed! I was told the bike would be ready when I got there now it's over an hour later and they are going to start building the bike soon??? I asked Robin what was going on and she said nothing. I said I'd been told the bike was going to be ready and that you told me that someone was building the bike and really didn't do your job so I just wasted an hour of my life. I told her to just give me the bike in the box so that I could build it myself as I had to get my son to a Dr's appointment. She said she couldn't, I said I was told that I could pick it up in the box when I got there. She said that was not an option. I said well if it's not an option then why did I receive an email saying that the bike was ready for pick up. She shrugged her shoulders. I said why didn't you follow up when I was waiting? Again she shrugged her shoulders. Then she disappeared never to be seen again. I then waited an additional 30 minutes for a bike that was half assed put together. The handle bars were loose and I'm going to have to tighten and check everything. Lastly I requested the GM Matt to call me to discuss the matter to which I received no response. The place is a joke.
11.2018