home improvement store
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The Home Depot in Grand Rapids (4646 28th St SE, MI 49512)
About:
Chain home improvement retailer for tools, appliances & other products (some offer truck rentals).
The Home Depot is located in Grand Rapids (Michigan state) on the street of 4646 28th St SE. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1616-975-4440. You can get more information from their website: https://www.homedepot.com/l/Kentwood/MI/Grand-Rapids/49512/2715. The coordinates that you can use in navigation applications to get to find The Home Depot quickly are 42.910462, -85.551610. Scroll down to find out opening hours, reviews and other important information about The Home Depot.
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Available amenities
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Offerings
- Assembly service
Recycling
- Batteries
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Stephanie
Service is typically good. I don't have high expectations with the state of our economy. Always grateful to see workers and especially when they're able and willing to help!
11.2022Bill
The Home Depot on 28th Street provides a pleasant big box setting in which to shop. This location actually has employees in it who actually can help you without having to prowl the entire massive store to ask a question to find something or get advice. I have twice been to this store to purchase lumber and both times staff has been able to make the initial cuts to my specified size so I got a good clean cut and able to fit the lumber in my car. Staff is very safety conscious, especially when driving forklifts around the store, by blocking off aisles. I will drive by other big box hardware stores to get to this location.
10.2022Kurt
Overall good experience. Well laid floor plan, welcoming staff, clean isles... Ample parking, and easy access. Didn't have the tool I needed, but if everyone had "anti-tamper" hex wrenches they would be easier to tamper with...
09.2022Christina
My husband, Sean and I have been to this Home Depot a few times. The whole staff is very friendly and helpful! Michelle Marie has excellent customer service skills and helped us with getting a credit card!
09.2022sean
We love Home depot!!! Best home improvement store around. I'm not just saying that. I'm a contractor and we use HD for almost ever job we do. Thanks HD for all you provide.
09.2022Jakob
Went here on Wednesday for wood and they couldn't cut anything smaller because they couldn't change the blade. Came back the next day and after I paid for all my stuff the kid tells me I've been watched on cameras the whole time and that he needs to look through all my stuff after I paid. I didn't steal anything but he sure did imply that I was. I was even approached by another pair of shopers for help because the staff doesn't do anything besides drive the customers away.
08.2022Mike
I recently sought out customer service assistance in the Paint Department at Home Depot and had a VERY positive encounter with a BEHR Paint representative named Paul Vandewater. He was a HUGE help with my selecting 11 gallons of their premium paint and I really appreciated the guys help. Awesome in store support and technical assistance!!!!
07.2022Matthew
I went looking for an indoor switch less motion activated light for our closet, lots of lights but couldn’t find what I was looking for. Went to their online store and found it, and very reasonably priced. Store has just about everything, purchased paint here before and was happy with the results. Staff is very helpful and you can generally find someone. Competitively priced.
04.2022Elizabeth
They had various options on display and then the shelf tags would let you know if there were more options online etc. Pretty self service here. Employees around but no one really bothering you when we were just looking for remodel ideas. Seemed pretty well stocked and for a Saturday afternoon our check-out time was quick and the store not too crowded.
04.2022Ailee
We went through Home Depot on 28th street to have new floors installed in our kitchen and entryway, and our experience was horrible from the start! We were told the installers would be to our home at 7:30/8:00 on Tuesday, we received a call at 9:30 they were running late and would be there around 12:30, by 3:30 we ended up calling the contracting company who informed us they were running late still and would be there tomorrow instead. When they finally arrived on Wednesday we were told it would be a really easy job and they would be done by the end of the day, 5 installers showed up and 3 left since it would be "so easy". By 4:30 the two installers said they couldn't finish today since they needed to level the floor but would be back the next day and finish the project tomorrow. Thursday comes and only one installer came this time he leveled the floor and said he "ran out of cement and needed to go to the store" several hours later he returned and did yet again another coat, but still couldn't finish the floor because it needed to dry, but would be back tomorrow. Same installer shows up on Friday now, and says he needed another coat to level the floor and has to leave to work on another job while it dries. He shows back up around 2:30 works until 4:30 but says he has to leave because he needs caulk but has to go to the store to get it, so he will be back tomorrow! He arrives to our house around 9:30 (Saturday day five of the project) and starts to finally install the last ½ of the flooring that needed to be installed. He takes a lunch break around 11:30 and doesn’t show back up until almost 2:00pm. Around 3:00 installer says he ran out of flooring and tells us he needs to run to home depot to get more. Since we wanted the job done today and he kept making excuses, we insisted that we run out ourselves to go get the extra flooring. Around 5:00 pm, installer gets the floors finished, and then started on the quarter round but around 5:30 he tells us he now has run out of nails and cannot finish tonight. The installer said he will come back in the morning to finish up nailing in the quarter round. Sunday (day six) the installer arrives at 10:30 am in what looked like his pajama pants and he gets the quarter round installed in about 15 minutes, but says he forgot caulk so he needs to run over to the other project they are working to get some. We were told he would be back in 3-4 hours to caulk the quarter round and clean the floors where he had left over cement spots from earlier in the week, he never cleaned up. We never hear back from installer so we finally text him at 3:30 to let him know we are home waiting on him to come back. We never get a response from him so at 5:15 we texted him and tell him we will finish the caulking and cleaning of the floors ourselves. - A project we were told would be a day ended up being 6 days without a kitchen or use of our main entry way - Our home was a mess everyday, they would leave and not clean up from their work day (we would sweep and put their tools away) ourselves - They ran out of supplies multiple times and had to leave each time to "run to the store" which would take several hours - TONS of cigarette butts were thrown in our driveway and over our fence into our backyard - The whole process seemed incredibly unprofessional from start to finish. The installer seemed hung over both Saturday and Sunday, CFI (the contacting company) didn’t seemed concerned that the project was taking so long, and Home Depot did nothing but say sorry for the inconvenience.
11.2021