game store
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Big Toys in Sterling Heights (33133 Mound Rd, MI 48310)
About:
Big Toys is located in Sterling Heights (Michigan state) on the street of 33133 Mound Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1586-977-7990. You can get more information from their website: http://www.bigtoysarcade.com/. The coordinates that you can use in navigation applications to get to find Big Toys quickly are 42.537543, -83.048478. Scroll down to find out opening hours, reviews and other important information about Big Toys.
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Available amenities
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- In-store shopping
Nick
I have to say the quality of the games is amazing and the customer care is just as good. The owner Matt knew I was so excited to look at the games and relive my youth he let me play everything as if it was my company. I ended up purchasing 3 machines. This is as good as it gets from selection to how they treat you like family with zero pressure to purchase. If you are looking to purchase a machine a neon sign or anything your heart desires I can’t recommend them enough. Top notch !!! I will be a customer for life and be purchasing more games very soon. Matt the owner also is a stand up guy, long story short my father wanted to surprise my handicapped kid brother with a game he purchased for Christmas I didn’t know he purchased one and I bought one else ware. The other store when I called to cancel told me to pound sand literally not more then 5 minutes after I purchased it from him and all sales were final. I called my father to let him know I can’t get the money back and Matt the owner treated my 73 year old marine veteran father with nothing but class he refunded his money no questions asked !!! even though he wrapped and staged the game for delivery and still thanked my father for coming in even though he ended up canceling the deal. You don’t meet to many good people like Matt and this is why I will be a customer for life. 5 stars is not enough to give this company there incredible !!!!!
06.2022Tim
Very friendly let us look around to decide if we would like anything. This was a great store, will go back when I can...
04.2022Vincent
Bought a arcade game from this place plus a man cave light everything was great plus delivery. I plan on going back soon.
03.2022Anissa
Matt is super wonderful! From the moment we walked in the store he was very friendly. We recently bought a pinball machine from Big Toys and definitely won’t be our last. If we ever want to buy another machine 100% won’t go anywhere else. They delivered our pinball machine no problem. SUPER heavy machine, and Matt was all smiles and seemed genuinely happy for us to be getting the machine. 10/10
11.2021Steve
Great experience buying a game for the family. Super friendly staff and very helpful. I got a Silver Strike Bowling game and the kids are loving it. They delivered the game and set it up for me. Would definitely deal with them again. Highly recommend.
11.2021chris
Williams Strike Zone Pinball Machine. The guys at Big Toys are awesome!! Worked with me every step of the way with my purchase. I will continue to go to Big Toys for future purchases. I strongly recommend Big Toys to anyone who is looking for arcade, pinball, neon signs, slot machines, etc. Thanks again guys!!!!
11.2021Matt
It was great working with them. I bought a Multicade with Ms. Pac-Man art detail. They did a great job with it. It looks amazing in the basement bar area. From the sales to delivery service it was a great experience. Would definitely recommend this place and it’s great supporting a local small business
11.2021Steven
The guys that run this place are awesome. They were patient and took the time to answer all my questions. Then, they delivered my purchase personally and answered more questions. Very professional and personable. I hope to do business with them again! If you need a dose of nostalgia, stop by their shop! They got some cool stuff!
11.2019Bill
Picked up a couple 4-pos joysticks for a MAME build. Friendly, helpful staff.
11.2017M
Awesome place! The owners love the games and want to make sure you are happy with your purchase even after the sale! Rare to see this kind of customer service anymore. Very few local places like this where you can chat about things with no pressure and get advice whenever you ask.
11.2017