chicken restaurant
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Popeyes Louisiana Kitchen in Florissant (951 N Hwy 67, MO 63031)
About:
Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.
Popeyes Louisiana Kitchen is located in Florissant (Missouri state) on the street of 951 N Hwy 67. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13148378379. You can get more information from their website: https://www.popeyes.com/store-locator/store/restaurant_86497. The coordinates that you can use in navigation applications to get to find Popeyes Louisiana Kitchen quickly are 38.799825, -90.329143. Scroll down to find out opening hours, reviews and other important information about Popeyes Louisiana Kitchen.
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Show menuAvailable amenities
Crowd
- Groups
- Tourists
Payments
- Debit cards
- NFC mobile payments
Planning
- Usually a wait
Amenities
- Good for kids
- High chairs
- Toilets
Offerings
- Comfort food
- Kids' menu
- Late-night food
- Quick bite
- Small plates
Atmosphere
- Casual
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Dining options
- Lunch
- Dinner
- Dessert
Service options
- Delivery
- Drive-through
- Takeaway
- Dine-in
Unavailable amenities
Popeyes Louisiana Kitchen doesn't have any unavailable amenities.Categories
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Charmaine
👎👎👎 We were so excited to finally try Popeyes! I sat in line, 8th back, for 15 mins, ok, it's busy. No problem... Once I reached the ordering spot, I was told I had to come in to order. I'm disabled which is why I'm in the drive through. I go inside to find a line of maybe 12 people, standing. I can't stand very long, so I gave up and left. I'll not go back, that was incredibly heartless and rude. No greasy chicken is worth this! 👎
08.2022Shawn
BEWARE ....It was close to my home so I said sure to my family and I ordered our dinner online , ordered a large family meal and was given no notice that i would get more wings and less thighs and breast , my large Mac and cheese was more equivalent to a table spoon per serving between 2 adults and a teenage daughter (or a small I would assume ) bet DEFINITELY NOT A LARGE also ordered desert (pie) they told me as I picked up my order they were sold out and I had to go back online to get a refund , customers service was barely tolerable At Best , the completely unde Par meal I spent 40plus dollars on wasn't what completely ticked me off more so then the total Lack of care customer service which brought me to my decision, I can better serve my own family by driving an additional 7 or so miles to a location with a more positive review , this one i definitely won't return to , PS. The fries were hot .,...BEWARE
07.2022Tina
Every single time I come to this restaurant they are out of coleslaw. When you are open till 11pm on a Friday night, you are going to have to make additional slaw for the late rush at 9 pm. I have been in the drive thru line long enough to win 28 levels of Candy Crush, and you have no slaw... smh. By the time I got to the window I had been in the drive thru for an hour. The manager was running the window but 1 female employee and 3 male employees were standing around doing nothing. I told the manager I had been in line for an hourand she suggested I tell the crew so I did. Now I just got home and my meal is WRONG! I ordered 2 can dine for 11.99 , what i got was 1 breast, one thy one wing an order of mashed potatoes and 1 biscuit. Calling them now. Of course they are not answering the phone. I won't be back. UPDATE, 10 days later, 5 phone calls, no one has been in contact to remedy my issue.
07.2022Patricia
Manager was very rude. I downloaded the app and had a coupon on my phone. I place my order told her I had a discount from the app and they told me to drive around for the total. When I tried to give her my code at the window she told me it was too late and I should’ve told her in the beginning. I told her I did tell her and that’s why she asked me to drive around for the total. Told me that she didn’t hear me. She would not apply my coupon that was clearly in her face. Very rude and really bad customer service.
07.2022Alice
I only want to know where are the owners for this business? They can make so much money if the lines where faster. We have to sat in drive thru for 30 or more just to get service. I also Noticed on the reviews no one is answering paying customers.
07.2022Laura
Dont order online or from this location at all. When you get to pick it up, you'll have to wait 20 mins in the drivethru and they will tell you they have nothing BUT sandwichs left once you finally reach the speaker. Then when you inquire about a refund to your online purchase the manager will cop an attitude with you and tell you they dont give refunds. When further questioning, you will get more attitude and told to go back to the website and "I dont know, I work for Popeyes, not the website". Meanwile, there is 8 cars in line, they could of easily sent to clerk out there to make an announcement of their lack of food. Then website has no options to request a refund and every "contact us" option takes you to a chat that has a bot inform you that isnt operating because they have no employees to work it; with no indication when that chat would be operating or an option to leave a chat message to be reviewed and answered later. Then you search online for other opinions to contact them and all you can find is a phone number, only to call the phone number and the call center clerk have such a stong accent that you cannot understand a word they say. When you ask for a different clerk you are sent to a survey. Finally you will give up and contact your credit card company and explain everything and they guarentee you they will get the issue resolved.
07.2022Jamie
I ordered online and was going to pick up through the drive thru. The drive thru was so long so i decided to go inside. Glad i did. They were out of chicken and sides i wanted. I got the 10pc family bundle. I got small sides not even filled to the top of the container not large as i should have received the only sides they had available were frys and mashed potatoes. When i wanted mac n cheese and red beans and rice. The didnt have any drinks available bc they were out of carbonation. I got nothing comped or refunded. I had to wait 20 min for chicken also. 30$ for a meal that was not very happy with.
07.2022marsha
Oh how the mighty have fallen! Had a spicy chicken and spicy fish sandwiches from this location a year ago. Today I talked my brother into lunch at this Popeye's location. We ordered 2 spicy fish combos which included Cajun fries and drinks (Coke and Sprite) also ordered 2 servings of red beans and rice. We received only one order of Cajun fries, and mashed potatoes, and no red beans. We received Dr. Pepper instead of Coke. When brought the errors to the clerk she wanted to tell us that's what we ordered. They took the mashed potatoes back and gave us only one order of red beans and rice instead of 2 orders; also we never received the second order of Cajun fries. I have attached pictures of the fish sandwich and you should compare to pictures of how this sandwich is advertised...there is vast differenc. The fish was NOT crispy as advertised; the bun was burned. The sandwich came with 2 pieces of pickles and mustard no special tarter sauce. The fish tasted like it had been a couple days ago. As you can see from the picture I could only one bite before throwing the sandwich away. WARNING !!! Think three times before coming to this location and if you decide to still come here double check your food order. I would prefer to give this place no star but you can't with no stars...they do not deserve one star!!!!
05.2022Emil
I went on 5/1/22 and ordered a 10pc family asked could I substitute the breast for legs he says no that they can't do that only to turn right around and tell me that they were out of thighs would I like to replace them with legs or breast I tell him legs and when I get my order they give me breast in place of the missing thighs. I mean it always something with this location came in February and they told me on side item that they had was macaroni. This type of service is unacceptable and the people of Florissant deserves more than a restaurant that barely gives half an effort I mean I really feel everyone in there management on down just does the bare minimum.
05.2022Akeera
I haven't been to Popeyes in years because I don't have one near me. So coming to town I was excited to see a Popeyes. After ordering the chicken meals, I asked if by chance do they still sell the fish and chip meal. The cashier said "We don't sell that, thats Culver's". I then said Popeyes use to sell it. So she said " I've been here 3 years and we don't sell that". Her tone was kind of off putting but she did check with another employer. I know I'm not tripping because Popeyes was the only place I got my fried fish from years ago. Anyhow, the food was good but the attitude as though I'm a cat lady, was not it.
04.2022