Cash America Pawn in Independence (11501 E US Hwy 24, MO 64054)
About:
Cash America Pawn is located in Independence (Missouri state) on the street of 11501 E US Hwy 24. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1816-836-9994. The coordinates that you can use in navigation applications to get to find Cash America Pawn quickly are 39.101958, -94.439569. Scroll down to find out opening hours, reviews and other important information about Cash America Pawn.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- amenities.offerings.buys_goods_used
Accessibility
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Christy
I picked up 2 items that I really needed for very reasonable prices. I will be back!
08.2022Lindsay
There were lots of products I didn't expect to find!
07.2022Charles
Back in November I put a rifle on layaway... I got sick and forgot that I had it on layaway... When I went back they had understandably sold it... However I lost all of the money that I had put down... They said it was a restocking fee.... This place is a ripoff and I will not ever do business with this location or any other cash America again! Take your business somewhere else!
03.2022Shannen
They always try and undercut me when I try to sell my things say for instance, a $400 laptop can only sell for $75 in the shop when I pawned it for $150 dollars? Their logic on selling things is horrible and need to pick up on some customer service tips.
01.2022S
Bought a dehumidifier that was incorrectly marked as a portal ac unit. Tool the unit back to the pawn shop. Thankfully I bought the warranty for the item because they would not reutnr based off of false advertising and the item being completely different than what I was told it was. Came back in a week later to find the same item I returned still marked as an ac unit. I mentioned to the staff and they were unconcerned with the item being completely different than what it is advertised as. The dehumidifier even blows out hot air. Would definitely not recommend this location. I would definitely refer someone to the 24 hwy location or the independence Ave location as they are more honest and actually helpful.
11.2021Serena
There are only 2 places I go and this is one of them. I have become acquainted with the employees here and they have always ALWAYS been super nice amd helpful, regardless of how big a pain i can be....lol. They are always willing to help me find something or work things out with me regardless of how big or small a request I make. They truly have AMAZING customer service skills and also very very knowledgeable in regards to the type of items they are displaying, selling or just pawning. They have even gone out of their way to help me determine if a diamond or few i had that were lose in a container were real or fake. Truly an exceptional bunch of people that do care about treating you with respect, kindness and overall FAIRNESS. I would definitely suggest giving them a try.
11.2020Janet
This store has 3 stars as you can see the supervisor who is in charge of this store is very disrespectful and unpleasant has terrible customer service a member of my family bought jewelry and this supervisor refused to clean the jewelry after having cashed the money, he counted the time to go to his house when there were several minutes to close. People like this supervisor should stay lazy at home ❌
11.2019I
My daughter purchased a tv at this store...which went out days later. She only used the tv once. She goes to school full time. So upon returning home one day, she plugged her tv in and it refused to come on. She took the tv back today and there was no refund or anything. She was charged more than what she was supposed to pay for the tv. And also they added on today there was no warranty. How about that! I think this store is a rip off. And good for ripping people off. We will be getting the rest of our things out of this store never to return. And don't advise anyone else to purchase or pawn anything at this store. If I could give it 0 stars I would. And as for the very rude employees, especially the short smart mouthed bi- racial female that is always in someones business when you are not even talking to her. Very disrespectful. So if you are reading this stay clear of this store please. And I need to contact my lawyer!
11.2017Danna
This morning, I went in with my loan note to pay it in full. Two female customer reps were pretty nasty telling me I CAN'T use my -DEBIT- card to pay the loan in full. They claimed there is a clause on the back of the loan note: No goods sent C.O.D. No credit cards or personal checks accepted. No goods shown for redemption unless paid in advance. NOTHING in that clause mentioned we can't use our debit cards. These 2 women actually put up a fight in front of other customers when I made my point that debit cards are not included in the clause, therefore I should be able to use my DEBIT card. The customer service is a very negative experience. I never seen these 2 women before in the shop until this morning. I wouldn't recommend this place to do cash loans until these 2 rude women are either educated in better customer service or let go. Edited: I returned with cash to get my items out of this shop. One of the 2 rude women whispered to a manager about me, and when i asked her if she was talking about me, she said no. The 3rd woman, a manager, was a lot nicer. She helped with the payment and got my items returned. And gave me her business card to call anytime.
11.2016Dimond
No customer service at all. I guess because I was in there to purchase something not pawn something. I went there with my son to look for an acoustic guitar. They are way over charging people for guitars. I found a Yamaha F335 acoustic and they wanted $139.99 for it. It was old, beat up and had several dents and scratches in it. For a brand new guitar, same model at Guitar Center, they want $149.99. And with the way the sales people are at GC, I could have probably talked them down $10 or $15 on the price. Bottom line, these people are over charging for the items that they have in store. To the point of charging almost as if the item was brand new. If you have a smart phone, bring it and price check everything. That guitar should have only been about $50. Simply because it was used, its condition, and it is at a PAWN SHOP. I will never reccomend this place to anyone. Nor will I ever come back to them.
11.2013