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Fass Fuel Systems in Marthasville (16234 SSR-O, MO 63357)
About:
FASS Diesel Fuel Systems are the industry-leading fuel and air separation solution for diesel pickups and class 8 trucks around the world. This includes Cummins, Powerstroke, Duramax, CAT, and Detroit Diesel lift pump applications, among many others!
Fass Fuel Systems is located in Marthasville (Missouri state) on the street of 16234 SSR-O. If you want to ask about something we recommend contacting this place by phone. The Phone number is +16364335410. You can get more information from their website: http://fassride.com/. The coordinates that you can use in navigation applications to get to find Fass Fuel Systems quickly are 38.639877, -91.066123. Scroll down to find out opening hours, reviews and other important information about Fass Fuel Systems.
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- Wheelchair-accessible entrance
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Cross
Great company with superior products. If in the market for a diesel fuel system, I highly recommend them.
04.2022Cross
Great company with superior products. If in the market for a diesel fuel system, I highly recommend them.
04.2022Cross
Great company with superior products. If in the market for a diesel fuel system, I highly recommend them.
04.2022Ace
Customer support rep Josh is awesome! He is very patient, supportive, and knowledgeable. I would highly recommend a FASS system over competitors. Easy install, operates great, TS series is much quieter than most pumps.
08.2021David
Customer service is a joke. They sold a bad part and of course it’s easy to blame the end user. Bought a filter delete bowl for an LB7 that leaks like a waterfall. It bottoms out before the seal can even make contact. I will look elsewhere for my diesel parts.
08.2021Marley
If I could give 0 stars, I would. Worlds worst customer service, and diesel products. I will never use nor recommend fass fuel products. Their quality of products is comparable to that of Dollar General.
08.2021Ace
Customer support rep Josh is awesome! He is very patient, supportive, and knowledgeable. I would highly recommend a FASS system over competitors. Easy install, operates great, TS series is much quieter than most pumps.
08.2021David
Customer service is a joke. They sold a bad part and of course it’s easy to blame the end user. Bought a filter delete bowl for an LB7 that leaks like a waterfall. It bottoms out before the seal can even make contact. I will look elsewhere for my diesel parts.
08.2021Ace
Customer support rep Josh is awesome! He is very patient, supportive, and knowledgeable. I would highly recommend a FASS system over competitors. Easy install, operates great, TS series is much quieter than most pumps.
08.2021Marley
If I could give 0 stars, I would. Worlds worst customer service, and diesel products. I will never use nor recommend fass fuel products. Their quality of products is comparable to that of Dollar General.
08.2021David
Customer service is a joke. They sold a bad part and of course it’s easy to blame the end user. Bought a filter delete bowl for an LB7 that leaks like a waterfall. It bottoms out before the seal can even make contact. I will look elsewhere for my diesel parts.
08.2021Marley
If I could give 0 stars, I would. Worlds worst customer service, and diesel products. I will never use nor recommend fass fuel products. Their quality of products is comparable to that of Dollar General.
08.2021Mike
Bought a TS-D07-165G from a local dealer. Upon opening the box, I was VERY intimidated(cutting your fuel line is an uneasy feeling). However, FASS made a very great tutorial on Youtube. In the middle of installation, I got a little wild with the Dremel and put a gouge in the sending unit where the gasket sits. I called the tech support line and spoke to Jarriel, who took a lot of time to look at pictures of my mistake and help me find a solution without spending $500 on a new sending unit. He also gave me a few pointers for the upcoming steps. Jarriel even reached out the next day to make sure I finished the install without any problems. Very happy with their Customer Support, I would recommend this over the competition any day!
08.2020Mike
Bought a TS-D07-165G from a local dealer. Upon opening the box, I was VERY intimidated(cutting your fuel line is an uneasy feeling). However, FASS made a very great tutorial on Youtube. In the middle of installation, I got a little wild with the Dremel and put a gouge in the sending unit where the gasket sits. I called the tech support line and spoke to Jarriel, who took a lot of time to look at pictures of my mistake and help me find a solution without spending $500 on a new sending unit. He also gave me a few pointers for the upcoming steps. Jarriel even reached out the next day to make sure I finished the install without any problems. Very happy with their Customer Support, I would recommend this over the competition any day!
08.2020Chancellor
Great products and very well educated staff. Customer support and warranty is phenomenal! Not many companies will take their time to educate and help customers like Fass.
08.2020Mike
Bought a TS-D07-165G from a local dealer. Upon opening the box, I was VERY intimidated(cutting your fuel line is an uneasy feeling). However, FASS made a very great tutorial on Youtube. In the middle of installation, I got a little wild with the Dremel and put a gouge in the sending unit where the gasket sits. I called the tech support line and spoke to Jarriel, who took a lot of time to look at pictures of my mistake and help me find a solution without spending $500 on a new sending unit. He also gave me a few pointers for the upcoming steps. Jarriel even reached out the next day to make sure I finished the install without any problems. Very happy with their Customer Support, I would recommend this over the competition any day!
08.2020Chancellor
Great products and very well educated staff. Customer support and warranty is phenomenal! Not many companies will take their time to educate and help customers like Fass.
08.2020Chancellor
Great products and very well educated staff. Customer support and warranty is phenomenal! Not many companies will take their time to educate and help customers like Fass.
08.2020K
I have a fass and I can just tell it’s not going to last long. I’m an aerospace engineer and I know quality built products. I mean these hose connectors are the same thing from a garden hose. Can’t get the return to stop leaking. Should have bought an air dog. I was warned.
08.2019K
I have a fass and I can just tell it’s not going to last long. I’m an aerospace engineer and I know quality built products. I mean these hose connectors are the same thing from a garden hose. Can’t get the return to stop leaking. Should have bought an air dog. I was warned.
08.2019K
I have a fass and I can just tell it’s not going to last long. I’m an aerospace engineer and I know quality built products. I mean these hose connectors are the same thing from a garden hose. Can’t get the return to stop leaking. Should have bought an air dog. I was warned.
08.2019Joe
This company is trying to blindfold there clients. I purchased a pump from a known dealer in my area. The dealer knows the truck I put it on and the application. Pump ran okay the first year then the seal went bad. Contacted fass and because I didn't send in a warranty form they informed me warranty was void. But yet I purchased it from a dealer of theirs. They also tried telling me that the seal was not serviceable. That's a straight out lie to their customer. You can get the seal at your local Napa and press it in your self with a hammer and socket. This year my pump failed again. This time the bearing went bad, took out the seal and ruined the armature in the motor. Contacted Fassride and they refuse to sell just the motor for there product. They told me I can by a new motor and pump for 375.00, with a 4 year warranty or pay 700.00 plus and get a whole system and receive a lifetime warranty. But, wait I already have a titanium pump purchased in 2014. Why would a give fass another 700.00 plus dollars to deal with terrible customer service. Needless to say Fassride and there products are not worth the money. AIRDOG here I come!!!!
08.2018Joe
This company is trying to blindfold there clients. I purchased a pump from a known dealer in my area. The dealer knows the truck I put it on and the application. Pump ran okay the first year then the seal went bad. Contacted fass and because I didn't send in a warranty form they informed me warranty was void. But yet I purchased it from a dealer of theirs. They also tried telling me that the seal was not serviceable. That's a straight out lie to their customer. You can get the seal at your local Napa and press it in your self with a hammer and socket. This year my pump failed again. This time the bearing went bad, took out the seal and ruined the armature in the motor. Contacted Fassride and they refuse to sell just the motor for there product. They told me I can by a new motor and pump for 375.00, with a 4 year warranty or pay 700.00 plus and get a whole system and receive a lifetime warranty. But, wait I already have a titanium pump purchased in 2014. Why would a give fass another 700.00 plus dollars to deal with terrible customer service. Needless to say Fassride and there products are not worth the money. AIRDOG here I come!!!!
08.2018Joe
This company is trying to blindfold there clients. I purchased a pump from a known dealer in my area. The dealer knows the truck I put it on and the application. Pump ran okay the first year then the seal went bad. Contacted fass and because I didn't send in a warranty form they informed me warranty was void. But yet I purchased it from a dealer of theirs. They also tried telling me that the seal was not serviceable. That's a straight out lie to their customer. You can get the seal at your local Napa and press it in your self with a hammer and socket. This year my pump failed again. This time the bearing went bad, took out the seal and ruined the armature in the motor. Contacted Fassride and they refuse to sell just the motor for there product. They told me I can by a new motor and pump for 375.00, with a 4 year warranty or pay 700.00 plus and get a whole system and receive a lifetime warranty. But, wait I already have a titanium pump purchased in 2014. Why would a give fass another 700.00 plus dollars to deal with terrible customer service. Needless to say Fassride and there products are not worth the money. AIRDOG here I come!!!!
08.2018Gotta
Worst customer service I have ever dealt with. Sent my 2 month old leaking pump back twice at my expense & still never got it fixed. Made in the USA used to mean quality but this place is the exception.
08.2016Gotta
Worst customer service I have ever dealt with. Sent my 2 month old leaking pump back twice at my expense & still never got it fixed. Made in the USA used to mean quality but this place is the exception.
08.2016Gotta
Worst customer service I have ever dealt with. Sent my 2 month old leaking pump back twice at my expense & still never got it fixed. Made in the USA used to mean quality but this place is the exception.
08.2016Vinny
As a diesel performance shop we work with many manufacturers around the country. I can't say enough about the team of experts at FASS Fuel Systems! They have given us an amazing product that is backed by possibly the best customer service in the industry. We have very few issues with the FASS Product line, but on the rare occasion that we do have a pump quit working, they have always been eager to make the situation a pleasant experience. We sell and install an average of 25 units a month here at Lead Foot Diesel Performance. In the 7 years we have been an LLC we have only had to warranty 5 FASS Fuel pumps and the warranty was handled quickly and professionally. Keep up the good work team Fass! We appreciate all that you have brought to this industry.
08.2015Vinny
As a diesel performance shop we work with many manufacturers around the country. I can't say enough about the team of experts at FASS Fuel Systems! They have given us an amazing product that is backed by possibly the best customer service in the industry. We have very few issues with the FASS Product line, but on the rare occasion that we do have a pump quit working, they have always been eager to make the situation a pleasant experience. We sell and install an average of 25 units a month here at Lead Foot Diesel Performance. In the 7 years we have been an LLC we have only had to warranty 5 FASS Fuel pumps and the warranty was handled quickly and professionally. Keep up the good work team Fass! We appreciate all that you have brought to this industry.
08.2015Vinny
As a diesel performance shop we work with many manufacturers around the country. I can't say enough about the team of experts at FASS Fuel Systems! They have given us an amazing product that is backed by possibly the best customer service in the industry. We have very few issues with the FASS Product line, but on the rare occasion that we do have a pump quit working, they have always been eager to make the situation a pleasant experience. We sell and install an average of 25 units a month here at Lead Foot Diesel Performance. In the 7 years we have been an LLC we have only had to warranty 5 FASS Fuel pumps and the warranty was handled quickly and professionally. Keep up the good work team Fass! We appreciate all that you have brought to this industry.
08.2015