auto parts store
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NAPA Auto Parts - Genuine Parts Company in New Brunswick (227 French St, NJ 08901)
About:
NAPA was created to meet America's growing need for an effective auto parts distribution system. Today, 91% of DIY customers recognize the NAPA brand name.
NAPA Auto Parts - Genuine Parts Company is located in New Brunswick (New Jersey state) on the street of 227 French St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17322491315. You can get more information from their website: https://www.napaonline.com/en/nj/new-brunswick/store/24234?cid=pl_DAC_gpc_GenuinePartsCompany_24234. The coordinates that you can use in navigation applications to get to find NAPA Auto Parts - Genuine Parts Company quickly are 40.490677, -74.459294. Scroll down to find out opening hours, reviews and other important information about NAPA Auto Parts - Genuine Parts Company.
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Available amenities
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Health and safety
- Safety dividers at checkout
Unavailable amenities
NAPA Auto Parts - Genuine Parts Company doesn't have any unavailable amenities.Categories
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al
Counter guy was knew his sh!t. Talked about jeeps too.
02.2022Thomas
I live right around the corner. I came here to get a few things to change the oil in my car and instead got really good service, a bit of a comedy show because the workers were so funny talking to each other, and I got a good deal on what I wanted that day. Very helpful and knowledgeable staff. Would definitely come back here again when I need something
11.2021Jen
Drove an hour to get auto paint touch up per sherwin williams ( apparently this is the only store un the area that does this aerosol as i have driven to 2 other places per sherwin williams). Was told they only do auto paint during the week. Was also told they close at 4 during the week. Apparently that is not true. They are listed as closing at 6. They were completely unhelpful and suggested i go to a place down the road which they said was more expensive. (Maaco i believe)
09.2021Steven
Location totally sucks. Only thing they seem good at is chatting it up with regulars while holding up the line going literally out the door.
09.2021Mohamed
Great customer service. Always the best prices and great quality. Talk with Jonathan for great customer service and he'll get you what you need.
07.2021Tahj
Jonathan G gave me excellent customer service , I was in and out store in no time . I will definitely be coming here often .
07.2021Jaime
This was my first visit to a NAPA store. I was impressed with all the parts and products they have to offer. Their prices are as competitive as Autozone, Pepboys and Advanced Auto. I decided to try NAPA because I wasn't happy with the reviews posted online with Advanced Auto for rebuilt brake parts I needed for my vehicle. The sevice at the counter was good and they were able to order in a part I needed. They offer a 10% discount to AAA members and have a rewards program, like the other stores. My only disappointment is that there is not a NAPA store closer to me.
07.2019Jeffrey
Customer service is trash. I don't know his name but he was Caucasian and had no intentions helping me out in finding a vacuum tube for my air intake. I ended up going to Franks hardware and they gladly helped me, kudos to Franks for actually helping me. Then last week Sunday I needed a touch up ain't for my car. I told the painter that I need 10 ounces of paint. So he made it himself. Point is I felt rushed when he was trying to sell it to me. He literally said "are you going to buy it or what because I got a million things to do" I was disgusted by that so I just left. If you don't like your job don't take it out on the customer.
07.2017Michelle
This is a long one because it upset me a lot. Also, fair warning, I don't know technical terms that were used but I do know what the salesperson was saying...so if there are wrong paint terms in here...sorry. Went here with my boyfriend a few days ago because he is doing a pretty big paint job on is car and knew that they mix paint there. He's a mechanic who takes pride in his car so, of course, he was asking some questions to make sure that he knew what to do and that he had everything that he needed. When we first got there, the salesperson seemed nice and knowledgeable but his mood quickly changed as the questions started to come out. They weren't tedious questions at all...they were the standard "what do you recommend" questions. He told us that he didn't know much about paint (odd...seeing that you are selling it...) so after that, the recommendation questions stopped. After he mixed the paint, my bf asked if it was a water based paint...which the salesperson said "good question, i don't know. maybe? I don't think so"....not too confident in that answer, huh? Then came questions about clear coat. He gave us a clear coat to which my bf read the bottle and said that he didn't think it was clear coat. the salesperson answered back with "okay well we sell it as clear coat". A few minutes later, he says "oh wait..that's not clear coat, this is", and brings back a totally different bottle. The last straw was when my bf asked a question about mixing (or something like that..i tend to drift off when we're at car places...but the guys response QUICKLY drew me back in) and the salesperson INTERRUPTED his question and said "look, i told you already that I don't know about paint and you're asking me all these questions. Just tell me what you want and I'll give it to you". After that, he just bought what he thought he needed, left, and went to another Napa where they were much more helpful. Icing on the cake? We found out when we got home that the guy at the New Bruns Napa gave us less than we asked for but still charged us for how much we asked for.
07.2017Hunter
This place sucks and is dirty. Don't purchase anything because if you need to make a return due to defective merchandise they will try to argue with you that none of their products are ever defective and you are the one who is wrong. Avoid this NAPA Auto Parts if you expect decent customer service and help.
07.2014